QA Engineer

Location

Melbourne HQ or Sydney

Employment Type

Full time

Department

Engineering

Who are Heidi?

Heidi is on a mission to halve the time it takes to deliver world‑class care.

We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world.

Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high‑agency executors.

We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.

With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe – and we need great people like you to get there. Ready for the challenge?

The Role

As an QA Engineer you'll play a crucial role in ensuring the quality, reliability, and performance of our products, impacting the lives of clinicians and patients alike.

If you're a passionate problem‑solver with a strong background in both manual and automation testing, a keen eye for detail, and a desire to make a real difference in healthcare, we want to hear from you

What you’ll do:

- Work with PM and Engineers to fill the gap in product requirements, and prepare sufficient test scenarios covering edge cases before passing to engineers. Your QA mindset really matters

- Start with manual testing for a new feature and implement the automation for that feature if possible.

- Build and maintain our E2E testing frameworks: Design, develop, and execute automated tests using JS, focusing on Web, mobile, and performance testing.

- Be a champion for quality: Own the testing process, from writing and executing test cases to contributing to customer‑facing documentation and bug reporting.

- Dive deep into user experience: Develop automated tests for end‑to‑end user flows and processes for our clinical AI products, ensuring a seamless and intuitive experience.

- Master various testing methodologies: Utilize a variety of testing approaches (functional, regression, performance, etc.) to identify and address potential issues.

- Ensure seamless integrations: Develop and execute automated tests for systems integration across our web applications, mobile platforms, and portals.

- Translate requirements into action: Analyze functional requirements and API specifications to develop comprehensive and effective automated test suites.

- Become a performance testing guru: Design and execute performance tests to identify bottlenecks and ensure optimal application responsiveness.

- Think strategically about risk: Recognize potential product risks and design targeted testing strategies to mitigate them.

- Communicate effectively: Report testing outcomes clearly and concisely to your manager and stakeholders.

- Leverage the right tools: Utilize test management, CI/CD, and issue tracking tools to streamline the testing process.

What we will look for:

- 3‑5 years of experience as an SDET, demonstrating a strong understanding of software testing principles, such as Behaviour Driven Testing (BDD).

- Proficiency in designing, developing, and maintaining automated test suites and frameworks for E2E (e.g., using tools like Playwright, Cypress, Cucumber, Appium, or similar).

- Experience in Mobile testing (e.g., Appium) is a bonus: You are proficient in mobile testing frameworks and tools.

- Performance testing experience is a bonus: You have designed and executed performance tests.

- Hands‑on experience with systems integration testing for web applications, mobile platforms, and portals.

- Proven ability to analyze functional requirements and API specifications to create effective automated test suites.

- A knack for troubleshooting and identifying specific failure conditions.

- Intermediate‑level skills in SQL Server databases, allowing you to effectively query and analyze data.

- The ability to proactively identify potential product risks and develop targeted testing strategies.

- Excellent communication skills, enabling you to clearly report testing outcomes to stakeholders.

- A passion for quality and a relentless drive to improve our products. You're an investigative mind with strong analytical and problem‑solving skills.

What do we believe in?

- We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

- We will stop at nothing to improve patient care across the world.

- We design user experiences for joy and ship them fast.

- We make decisions in a flat hierarchy that prioritises the truth over rank.

- We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us 🚀?

- Flexible hybrid working environment, with 3 days in the office.

- Additional paid day off for your birthday and wellness days

- Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.

- A generous personal development budget of $500 per annum

- Learn from some of the best engineers and creatives, joining a diverse team

- Become an owner, with shares (equity) in the company, if Heidi wins, we all win

- The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

- If you have an impact quickly, the opportunity to fast track your startup career

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.

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