Join the Burger Urge Team as an Assistant Venue Manager

3 weeks ago


Townsville, Australia Burger Urge Full time

Overview

Exciting Opportunity: Join the Burger Urge Team as an Assistant Venue Manager

Are you an experienced hospitality professional ready to take the next step in your career with a fast-growing, dynamic brand? Burger Urge Windsor is on the lookout for a motivated and energetic Assistant Venue Manager to join our awesome team. If you're passionate about creating unforgettable customer experiences, fostering a positive workplace culture, and are ready to roll up your sleeves and get things done, this is the opportunity for YOU

About Burger Urge

About Burger Urge

For the past 18 years, Burger Urge has been redefining the burger game. We’re not just about making burgers—we're about making delicious, juicy, mouth-watering creations using the finest local ingredients. As a fast-growing restaurant chain with a solid reputation, we’re continuously evolving and expanding, and we want you to be part of that journey.

The Role

As an Assistant Venue Manager, you’ll play a pivotal role in supporting the management of the restaurant. From leading staff to ensuring exceptional customer service and operational excellence, you’ll be the one to keep things running smoothly and efficiently.

Key Responsibilities:

- Assist the Restaurant Manager in overseeing the day-to-day operations of the venue.

- Lead and train staff, ensuring everyone is aligned with company standards.

- Ensure food safety and cleanliness meet all health and safety regulations.

- Help manage inventory, ordering supplies and keeping everything stocked.

- Work on strategies to increase sales and customer satisfaction.

- Handle customer complaints professionally, ensuring a positive experience.

- Manage staff schedules, ensuring shifts are always covered.

- Assist in marketing and promotions to elevate our presence.

What We're Looking For

We’re not just looking for a manager—we want someone passionate about delivering great customer service and leading a team to success. If you have:

- At least 2 years of management experience in a restaurant or hospitality setting.

- Strong leadership and communication skills.

- A knack for handling a fast-paced environment.

- Knowledge of food safety and sanitation regulations.

- An energetic personality and a “can-do” attitude.

...then we want to hear from YOU

Perks of Joining Burger Urge

- Competitive base salary + performance-based bonus scheme; generous staff discount; paid training and development; flexible rostering; pathway to Restaurant Manager / Area Manager roles.

- Generous discounts on all menu items and merchandise

- Work with a growing company with huge opportunities for career advancement.

- Enjoy job security in a solid, expanding brand.

- Fun and creative work environment where innovation is encouraged

Extra perk: For the right candidate with working rights in Australia, we offer potential sponsorship opportunities after successfully completing your probationary period

Why Burger Urge?

We/'re not just about burgers, we/'re about being innovative, creative, and authentic. Our unique culture flows into everything we do, from how we treat our customers to how we support our team.

If you’re ready to jump into a role where you can really make an impact and help lead a growing brand to even greater success, then we can’t wait to meet you

#J-18808-Ljbffr



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