Cafe Attendants

SSP Australia is a well-established and successful global business, operating Food and Beverage outlets across Australian Airports.

We currently have multiple openings for energetic Cafe Attendants / Food & Beverage Attendants, to join our team at Townsville Airport. Our Townsville team operate across three venues to deliver exceptional experiences across our three venues.

• Maggies Cafe
• The Bar
• Castle Hill Cafe

About the role

Our Cafe & Bar staff are responsible for delivering exceptional customer service to our customers. Duties include POS operations, table service, barista and bar duties. Due to our multi-venue site, all Cafe and Bar staff are expected to work across all restaurants and work toward meeting each restaurant's KPIs.

Who are we looking for?

• A lively personality, positive attitude, passion for customer service & attention to detail.
• Point of sale, and hospitality experience. High turnover bar and barista experience will be highly regarded.
• Strong personal communication skills.
• Ability to multi-task.
• QLD RSA certified or willing to obtain.
• Ability to ensure consistent, high-quality service and customer interaction.
• Be aware of restaurant targets and strive to achieve them as part of the team.
• Possess a valid Australian Driver's License or Australian issued identification card (Proof of Age) with access to reliable transportation.
• Previous applicants need not apply.

What's on offer?

Casual FOH positions, with competitive hourly rates (Restaurant Industry Award Level 2 upwards):

• Training and development
• Positive work-life balance
• Staff break meals are provided & a complimentary coffee each shift
• Secure on-site staff parking
• Shifts are dependent on flight departures (AM shift - 4:30 - 1:30pm or PM shifts 1:30pm - 9:30pm available)

This role is available for an immediate start for the right candidate.

About Us

SSP is one of world's leading operators of food and beverage brands in travel locations worldwide. We are a UK-listed company with operations in 30+ countries worldwide. Our portfolio includes well-known international brands (including the likes of Starbucks, Burger King and Jamie Oliver), established local brands as well as SSP's own brands.

In Australia we currently operate 50+ units across several airports. Our portfolio has some of the best-known brands in the country, which we operate under franchise and partnership arrangements, including Roll'd, Yo Sushi, and Cascade Bar & Cafe, as well as our own brands – from Mezze Za Za to The Independent.

Why Join Us?

This is more than just managing a restaurant — it's about becoming part of a vibrant community where your contributions are valued, your skills are nurtured, and your career can thrive. You'll have the chance to work in a place that's as passionate about its food and service as you are, all while making a meaningful impact on both the team and the guests.

If you have a genuine love for the hospitality industry, a flair for leadership, and a dedication to excellence, we want you to be a part of our family.

Ready to make a difference? Apply now and let's build something amazing together

Important Note:All successful applicants will be required to obtain an Aviation Security Identification Card (ASIC) which requires a background and criminal history check from the country of origin. All employment offers are conditional on being able to hold and maintain an ASIC.