(Urgent) Senior Manager, Organisational Resilience

Governance and Risk Division

- Full-time, permanent position

- Base salary will be in the range $135,300 - $143,081 + 17% Superannuation (HEW Level 9)

- Based at the picturesque St Lucia Campus

About This Opportunity

At UQ, we’re creating change together. As our next Senior Manager, Organisational Resilience, you’ll be at the forefront of shaping how the University prepares for and responds to critical incidents, ensuring our long-term sustainability and success. This established position presents a rare and influential leadership opportunity, offering direct engagement with senior executives including the Vice-Chancellor, Provost, and Chief Operating Officer.

In this pivotal role, you will provide strategic leadership in business resilience, guiding the development and implementation of integrated risk management strategies that enhance the University’s ability to withstand and recover from internal and external events. You will lead best-practice approaches to business continuity and critical incident management, with a strong focus on governance, training and central coordination across the institution.

If you're a strategic leader with exceptional interpersonal skills, deep expertise in organisational resilience and critical incident management and a drive to make a lasting impact, join us and help shape the future of one of Australia’s leading universities.

Key responsibilities include, but are not limited to:

- Provision of expert advice, support and coordination to executive leadership in the event of a critical incident, including post-incident evaluation and continuous improvement. Development and implementation of best practice critical incident management governance, processes and tools including training and exercise coordination in collaboration with relevant functions.

- Development and implementation of a business resilience framework, delivery of training, facilitation of desk-top exercises and scenarios and the development of business continuity plans for high-risk facilities and functions, faculties, schools, institutes and controlled entities.

- Ongoing implementation of the incident management framework including central support and integration of emergency management and detailed response plans for high risk ‘foreseeable’ events.

- Enhancing management’s business resilience awareness, knowledge and capabilities by providing expert advice in relation to the management and coordination of disaster recovery planning and business continuity planning.

- Assisting faculties, institutes and divisions with business impact analysis, identifying time critical functions, determining acceptable recovery timeframes to develop practical business continuity plans and incident management plans.

- Compile and provide relevant, reliable and insightful reports to management highlighting important aspects of the University’s business resilience risk profile.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

- Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

- 17% superannuation contributions

- 17.5% annual leave loading

- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight

- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

- UQ Study for Staff

- On campus childcare options

- Affordable parking (from just $6.15 a day)

- Salary packaging options

An environment like no other

One of the first things people notice about UQ is our vibrant campuses and world-class facilities. UQ has four main campuses and a further 19 sites across the state, including research facilities, clinics, farms and a presence in the CBD.

About You

- Significant relevant experience in a business resilience leadership position or equivalent risk management role in a large and complex organisational environment.

- Comprehensive knowledge and a solid understanding of best practice business resilience frameworks, processes and management. Practical experience in incident management and business continuity management, including the provision of management guidance and expert advice.

- Ability to remain calm in stressful events in a considered and respectful way with superior ability to identify and prioritise tasks under demanding circumstances via maintaining perspective, having a structured approach and staying in control of the situation.

- Superior interpersonal skills with the ability to build and maintain productive relationships with the ability to communicate, negotiate, network and consult with key stakeholders.

- Proven ability to work collaboratively and complete tasks by managing priorities within defined timeframes. Highly independent worker with demonstrated personal responsibility in meeting objectives, including the ability to recognise and resolve issues impacting on the achievement of required outcomes.

- Experience in managing business resilience related risks in the higher education sector is not essential but will be highly regarded.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Ailsa Taylor, Associate Director, Risk via ailsa.taylor@uq.edu.au.

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number in the subject line.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

- Cover letter summarising how your background aligns to the ‘About You’ section

- Resume

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Monday, 6 October 2025 AEST (R-51995).

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