UKG Team Lead

3 weeks ago

Council of the City of Sydney, Australia Hastha Solutions Full time

Sydney, Australia | Posted on 11/26/2025

Urgent requirement of UKG Team Lead - Contract - Sydney/Melbourne

Requirements

- Design, configure, and optimize Kronos Workforce Central modules, such as Timekeeper, Device Manager, Activities, Data Integration and Scheduler, to meet business requirements.
- Should have experience in legacy systems, UKG Pro, and Dell Boomi Integrations.
- Lead the development of workflows, custom interfaces, and integrations using Workforce Integration Manager (WIM), REST APIs, and SQL tools.
- Perform data migrations while ensuring data integrity and seamless integration with external systems.
- Improve database performance through SQL query tuning in Oracle SQL Developer and Microsoft SQL Server Management Studio.
- Manage system upgrades, patches, and performance enhancements with minimal disruption.
- Provide technical leadership in troubleshooting and resolving system issues, while offering guidance to team members.
- Manage and support Kronos mobile applications and cloud solutions to ensure functionality.
- Develop disaster recovery plans and maintain business continuity in case of system failures.
- Stay informed on Kronos/UKG technologies and apply insights to improve system performance.

Good to Have

- Experience on any ticketing tool’s (Service Now, JIRA or any other)
- Functional Knowledge on Facility Services, Utility services and Work Management.
- Experience on Application maintenance ITIL processes
- Experience in converting EBA requirements to configuration.

Responsibility of / Expectations from the Role

- Maintaining the applications
- Offshore team to produce reliable and stable solutions in a timely and cost-effective manner
- Interact with customer Tech leads and business users and drive assigned work.
- Responsible for managing the Service Level Agreements (SLAs) and ensure the SLAs are met.
- Liaising with clients and users to determine the nature of any problems they encounter.
- Ensuring project quality of work meets defined governance, process standards and best practices.
- Ability to see the bigger picture, make and advise on strategic decisions
- Identifying technology limitations and deficiencies in existing systems and associated processes, procedures and provide the effective solution.

Duration

06 months and possible extension

Eligibility

Australian/NZ Citizens/PR Holders only

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