Business Operations Coordinator

As our Business Operations Coordinator, you play a pivotal role in supporting our Executive Leadership Team and driving operational excellence across the organisation. Your responsibilities will include:

- Executive Support

- Provide high-level administrative support to the CEO, COO, and Executive Leadership Team.

- Prepare agendas, take minutes, and track action items for monthly, quarterly, and national meetings.

- Support effective communication and organisation at strategy and operational forums.

- Organising and coordinating corporate functions as directed by the Leadership Team

- Operational Administration

- Manage national support systems, including uniforms, office equipment, clinic equipment maintenance, and vehicle fleet management.

- Coordinate registrations, leases, services, repairs, and onboarding requirements for management personnel.

- Administer the company intranet and assist with presentations and communications.

- Representing KINNECT as the first point of contact for clients at our Mascot office.

- Reporting & Documentation

- Deliver regular exception and performance reporting across Workplace Rehabilitation and Occupational Health services.

- Maintain accurate KPI, compliance, and incentive reporting for doctors, managers, and advisory boards.

- Oversee billing, audits, and compliance-related documentation.

- Quality & Compliance

- Conduct audits, analyse reporting data, and support continuous improvement initiatives.

- Ensure quality management systems and compliance requirements are upheld.

- Coordinate supplier relationships across office, IT, travel, clinical, and operational services.
- Ensure processes are effective, streamlined, and cost-efficient.
- Technology & Process Improvement

- Leverage technology—including AI and automation tools—to streamline operations, improve reporting, and enhance efficiency.

- Confidently utilise applications such as Microsoft Office Suite, Power Automate, SharePoint, Planner, ChatGPT, and other productivity tools.

- Culture & Team Contribution

- Actively contribute to a positive workplace culture by demonstrating professionalism, teamwork, and adaptability.

- Anticipate challenges, address issues proactively, and operate with transparency and accountability.

WHY YOU WILL LOVE THIS JOB

One of our core values is to help people, and we know that you like to do that too. As a KINNECTer you will also enjoy the following:

- Pay reviews that are based on value created, not length of time in the role
- Supportive Leadership Team to help you reach your potential
- Opportunities to grow your career and skills in a diverse range of areas
- Super friendly team

WHY YOU WILL LOVE WORKING AT KINNECT

When you join KINNECT, your commencement in the team will be celebrated with welcome hamper, and first-class perks including:

- Monthly incentives
- Ability to purchase additional annual leave and novated leasing of vehicles
- Celebrating your birthday with a paid day off
- Paid parental leave
- Enjoy discounted health insurance
- Weekly and monthly gift vouchers to celebrate ‘Core Values’ winners
- KINNECT social days, work anniversary celebrations and regular events

HOW YOU WILL ADD VALUE

With a proven track record of success in a similar role, some of your other talents and attributes include:

- An ability to problem solve and apply your knowledge to different scenarios
- An ability to work in a fast paced, evolving environment where you can prioritise effectively
- Excellent written and verbal communication skills
- High level of professionalism and confidentiality
- Being able to work well within a team environment

KINNECT is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.

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