Senior Software Engineer

About InDebted: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.

Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.

Join our team to build and evolve our event-driven platform using modern cloud-native technologies. You'll

work across the full stack—from serverless backend services to Vue3 frontends—solving complex problems

in a highly flexible and adaptable architecture. This is an opportunity to work with cutting-edge AWS services, collaborate with skilled engineers, and develop your craft in a remote-first environment.

Our Tech Stack & System Architecture

- AWS Services: Lambda, ECS, SQS, SNS, S3, AppSync, Step Functions, RDS, Athena, OpenSearch, QuickSight, DynamoDB, Route 53

- Event-driven, microservices, serverless paradigm

- APIs: REST, GraphQL (AppSync)

Frontend Framework

- Vue 3 (Composition API) Data Layer:

- GraphQL with Apollo Client TypeScript:

- Strongly typed frontend code

Nice to Have

- Python experience for data processing and tooling

Role Overview

- We are seeking a Senior Software Engineer to join the Automate team. In this role, you will:

- Automate internal processes: Design, build, and maintain software solutions and leverage AI tools to automate and streamline the company’s internal operations.

- Support and triage Collect platform requests: Take ownership of triaging and resolving Collect platform support requests, working towards full automation or self-service for recurring issues.

- Stakeholder communication: Own communication with key stakeholders throughout the triage and resolution process, ensuring clarity, transparency, and alignment.

- Mentorship: Support and mentor less experienced engineers and data analysts within the team, fostering a culture of learning and growth.

Key Responsibilities

- Design and develop end-to-end solutions across backend (serverless, microservices) and frontend (Vue3/GraphQL), applying software craftsmanship principles including design patterns, testing, and scalability considerations

- Solve complex technical problems with clear, maintainable, and well-documented solutions

- Build and maintain serverless services, APIs, and modern frontend applications

- Collaborate with Product to provide technical feedback on new features and requirements

- Report on development progress and communicate technical decisions effectively

- Mentor team members and contribute to our culture of continuous learning and improvement

What We’re Looking For

- 4+ years of professional software development experience

- Expert-level TypeScript with strong Object-Oriented Programming knowledge

- Design Patterns proficiency - you understand and apply common patterns appropriately

- Commitment to quality - you believe in testing (unit, integration, e2e) and write maintainable codeProblem-solving ability - you can quickly grasp complex systems and technical details

- Communication skills - you can clearly explain technical concepts and collaborate effectively

- Growth mindset - you're open to feedback and continuously improving your skills

- This role is mapped to the company’s expectations for Senior Software Engineer, including:

- Engineering Craft: Write clean, maintainable, and testable code; design robust solutions; improve codebases and workflows.

- Technical Leadership: Mentor peers, lead technical discussions, and drive team alignment.

- Execution Accountability: Deliver reliably, plan effectively, and communicate progress and risks.

- Product Impact: Understand user needs, shape solutions, and align engineering work to business outcomes.

- Value Alignment: Model ownership, adaptability, and a solution-oriented mindset.

- Tooling & Innovation: Drive automation, leverage AI, and improve team effectiveness through tooling.

Why Join Us?

- Be part of a team driving real change through automation and AI

- Work on impactful problems that touch every part of the business

- Collaborate with talented, mission-driven colleagues

- Grow your skills in a supportive, learning-focused environment

- Help shape the future of collections technology

Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.

At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.

For Recruiters: We appreciate the interest of all candidates and recruitment agencies, however for this role we are managing this hiring process internally and will not be accepting applications through recruitment agencies. Thank you

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