Automotive Service Advisor

4 weeks ago

Penrith, Australia Nepean Motor Group Full time

Attractive remuneration + ongoing training and support

Nepean Motor Group have positions available for those with high energy that have an empathy and passion for our customers and motor vehicles.

We do not want to paint a perfect picture - it's a tough environment at times but really satisfying at the end of day with a great remuneration and special team gratification.

Some of the functions of a Service Advisor include:

- Booking clients in for service or repairs
- Interfacing with the technicians to establish the extent of work required and our parts team
- Prepare pricing estimates of service repair orders
- Communicating with customers to explain the work involved, gain their approval to proceed and provide regular updates on the progress of their vehicles
- Dealing with Service Warranty Claims
- Working through paperwork to ensure we are complying with Manufacturer Procedures
- Working closely with the Service Manager and the Workshop Foreman to ensure all jobs are completed in a timely manner
- Working through customer concerns
- Banking and some basic administration duties

To be considered for this role, the following skills and attributes are required:

- Previous experience in a similar role within an automotive dealership preferred
- Sound English communication skills - written and verbal
- Initiative and a hard working attitude
- The ability to work unsupervised
- Professionalism and high standards of personal presentation
- A friendly and approachable personality
- Ability to be part of a team

We offer great benefits and rewards:

- Strong Commission Structure - uncapped
- Company uniforms
- Ongoing support & training (inhouse & Manufacturer Training)
- A supportive and encouraging work environment

This is a fantastic opportunity to join a leading service centre in West Sydney.

Please Note: Preference will be given to those who live within the local and surrounding area. Previous applicants need not apply.

Candidates MUST hold Australian Citizenship / Residency & a current Australian drivers licence. Those who require sponsorship or visa's will not be considered in this instance.

If you think you have the experience and confidence to join our team, APPLY NOW

Apply Now

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