Information Technology Systems Officer

2 weeks ago

Colac, Australia Catholic Education Diocese of Rockhampton Full time

We are seeking an experienced and helpful individual to join our Information Services Department as Information Technology Systems Officer in a Permanent Full‑Time capacity.

As the Information Technology Systems Officer you will ensure that Council:

- Provides reliable and fit‑for‑purpose software and equipment to enable staff to perform their roles efficiently and effectively.

- Implements and adheres to standardized procedures and Information Technology Infrastructure Library (ITIL) practices to ensure consistency and quality in service delivery.

- Maintains secure IT systems, safeguarding Council data and infrastructure against internal and external threats.

- Delivers IT projects on time, within scope and budget, ensuring alignment with organisational priorities and stakeholder expectations.

Key responsibilities include:

- Ensuring the security and integrity of Council’s network and communications infrastructure is maintained.

- Managing the operation and development of the information technology network, supporting server systems and ICT infrastructure, including both on‑premise infrastructure and applications and cloud/Internet based.

- Implementing software updates and upgrades.

- Delivery of training to staff.

- Providing a professional, friendly and customer‑oriented approach at all times.

- Providing a high level of user support through incident and problem management.

- Ensuring the information technology service desk operates effectively to enable the provision of quality customer service.

About You

- Excellent interpersonal and communication skills with all stakeholders.

- Demonstrated high level customer service skills and ability to resolve issues.

- Well‑developed investigative, analytical and problem‑solving skills using an evidence‑based approach.

- Demonstrated experience with networking technologies.

- Knowledge of IT security technologies and processes.

- Management and administration of Microsoft and Cloud technology.

- Knowledge of Information Technology Infrastructure Library (ITIL).

- Knowledge of specialist ERP software, such as Civica Authority (desirable).

Salary information: $86,793.20 to $93,614.04 per annum plus superannuation.

Applications close on Monday 3 November 2025 at 11.59pm.

How to Apply

- Letter of application

- Current resume

- Key Selection Criteria Responses (providing brief responses to each criterion on the last page of the Position Description)

Colac Otway Shire Council is a child safe organisation and is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Apply Now

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