Support WorkerPort Macquarie, NSW, Australia10/14/2025

Permanent Part-Time Support Worker
Port Macquarie

New Horizons - Wellbeing. Done well.

About us

With over 55 years of experience, New Horizons is a leading provider of disability, aged care, and community support services, committed to empowering individuals to live their best lives.

Why work with us

- Above award pay and great benefits

- Your work matters. And so does your pay. At New Horizons, enjoy above-award pay, penalty rates, and salary packaging options that can increase your take home pay by up to $18,550. Plus, get an additional $2,650 for entertainment expenses, access to novated leasing, paid parental leave, and for full-time employees, RDOs.

Grow with us

Did you know our CEO Luke Buckley started out as a support worker with us, 15 years ago? That’s proof your career can go anywhere here. We invest in your future with ongoing training and mentoring, clear career advancement pathways, opportunities to specialise in aged care and disability support, and a rewards and recognition program that celebrates your wins.

Perks for your wellbeing

On top of meaningful work, you’ll enjoy extras like Fitness Passport and our confidential Employee Assistance Program, giving you access to fitness, counselling, and wellbeing support when you need it.

Work your way

At New Horizons, you’ll get flexible scheduling and work arrangements that support a healthy work‑life balance. You can also purchase extra annual leave, and if you work 10 weekends a year, you’ll enjoy an additional week of leave on top.

A supportive community

Join a collaborative and respectful team, where diversity is celebrated and every individual is valued. Build meaningful relationships with clients and their families, fostering belonging and making a real difference in the community.

Strong leadership

At New Horizons, you’ll be backed by experienced leaders who put your success and well‑being first. With tailored coaching and mentoring, you’ll have the support you need to grow and thrive.

About the role

This is a Permanent Part‑Time position for a support worker based in Port Macquarie. This role involves supporting people living with disability to live and recover within the community in the way that they want to. We strongly encourage people with a lived experience of mental‑ill health to apply for this position. We empower our customers by supporting them to build independence, identify and achieve goals, engage in activities of daily life, and encourage genuine connections within the community. To work with us you have a positive, authentic, inclusive personality which you bring to work with you every day.

About you

- Minimum Cert III in disability, mental health, peer work, or equivalent

- Valid NSW Drivers License (Class C), with own car and ability to drive large cars and/or vans

- Australian Federal Police Check, NSW WWCC and NDISWC or willingness to obtain before commencing the role

- A strong set of values that guides your work, incorporating our organisational values of passion, integrity and respect.

- Great computer skills with proven ability to use Microsoft Office and customer relationships management systems.

Your responsibilities

- Collaborate with customers to develop individualised person‑centred support plans that incorporate their identified wellbeing needs, their strengths, and their goals.

- Provide support to customers to improve their independence by assisting with skill development, transport, social activities, supporting with finances, attending appointments, cooking, medication and personal care, as well as other support as required.

- Support and encourage our customers to participate in activities of their choice, such as social, leisure, sporting, educational, and employment activities.

- Keep customer records up to date on a daily basis using online systems and electronic databases.

- Develop and maintain professional relationships and networks with customers, families, caregivers and key stakeholders.

- Support customers to navigate the sector to access any additional service they may require.

- Seek innovative ways to enhance the recovery journey and overall customer experience with New Horizons.

How to apply

To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role. If you have any questions about this role or would like to discuss any reasonable adjustment you may require throughout the recruitment process, or require an alternative method of submitting your application, please email recruit@newhorizons.net.au.

IMPORTANT: New Horizons is an equal Opportunity Employer, and our people represent the community which we serve. We invite all the applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.

New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.

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