Client Services

1 week ago

City of Melbourne, Australia Engage Personnel Full time

The Company

This is one juicy opportunity with a warm, people-focused accounting firm based in Hawthorn. Known for their approachable style and commitment to exceptional client service, this growing firm is now seeking an experienced Administrator to join their collaborative, high-performing team.

The Role

This is a varied and rewarding position where you’ll play a key part in supporting accountants and ensuring the smooth running of client and compliance processes. You’ll be the go‑to person who keeps everything organised — from ASIC and ATO administration to client communication, internal coordination, and partner support.

Key Responsibilities

- Manage ASIC‑related matters, including annual company returns, client enquiries, and lodgements

- Administer and maintain CAS360 records

- Handle ATO correspondence and lodgements

- Onboard new clients and maintain client databases (APS, Virtual Cabinet)

- Prepare engagement documents and annual tax packs

- Establish companies and trusts via Cleardocs/Maddocks

- Provide administrative and PA support to senior accountants and partners

- Assist with reception duties and client communication

- Coordinate internal events, meetings, and training sessions

- Support ad hoc administrative and compliance tasks as needed

What You’ll Bring

- Strong knowledge of ASIC processes and CAS360

- Excellent organisational skills and attention to detail

- Friendly, professional communication and client service skills

- Ability to prioritise and manage multiple tasks efficiently

- Experience working in an accounting or professional services firm

What They Offer

- $80–90K + super (commensurate with experience)

- Supportive, inclusive, and team‑focused culture

- Opportunities for ongoing training and career progression

- A professional environment where your contributions are valued

- Stable full‑time hours: 8:30am – 5:00pm, Monday to Friday

If you’re looking for a stable, long‑term role within a collaborative and growing firm - where your work truly makes an impact and no two days are the same - this is the one to go for.

How to Apply

To apply for this role, please submit your resume below through the APPLY button. Alternatively, you can call Alana Collins on (03) 9077 7491. All communication will be strictly confidential.

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