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Digital Applications Program Manager

4 weeks ago

Fortitude Valley, Queensland, Australia Urban Utilities Full time

There's No Us Without U. Care with Us, for Today and Tomorrow

Our passion drives us to leverage digital innovation and technology to revolutionise the water industry.

Your Opportunity

Our Digital Applications Delivery team are seeking a proactive Digital Applications Program Manager to join their team.

The Program Manager is responsible for contributing to the successful management and delivery of multiple related application transformation projects and user-facing solutions within Urban Utilities.

This role involves planning, coordinating and aligning projects to ensure they collectively meet business goals.

The Program Manager is responsible for ensuring program objectives are achieved by managing interdependencies, optimising resource allocation, and addressing program-level risks and issues.

About You
  • Experience: Minimum 10 years' experience in Program Management or similar.
  • Program Management Expertise: Strong proficiency in PRINCE2 or MSP, and familiarity with Agile and Waterfall methodologies.
  • Governance & Documentation: Experience in delivering programs within formal program governance methodologies and frameworks.
  • Industry Knowledge: Understanding of relevant regulations (e.g., Information Privacy Principles ('IPPs') in the Information Privacy Act 2009 (Qld) and the incoming IPOLA reforms and new Queensland Privacy Principles ('QPPs') projected 1 July 2025).
  • Industry Experience: Water utilities experience highly regarded.
  • Leadership & Collaboration: Ability to lead program teams, optimise resources, and collaborate across cross-functional teams.
  • Commercial & Strategic Acumen: Strong financial control, efficiency, and value-driven decision-making skills.
  • Customer & Safety Focus: Commitment to continuous improvement, safety, and exceptional customer service.
  • Communication & Stakeholder Engagement: Excellent communications skills with the ability to convey complex ICT concepts to non-technical stakeholders.
  • Adaptability & Integrity: Agile, innovative, and values-driven, with strong decision-making and problem-solving skills.

At Urban Utilities, the work we do is about so much more than the bottom line.

We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim.

As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life.

We offer an increasingly diverse range of benefits and initiatives that'll help you bring the best you.