High Salary Senior Delivery Manager
2 days ago
Senior Delivery Manager
Leading telco client (consulting through FinXL)
Want to lead a high-profile strategic initiative to transform customer complaints handling and protect customers for a leading telco?
FinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors.
FinXL is seeking a Senior Delivery Manager to join our consulting team and be deployed with a leading telco client on a key transformation engagement.
Responsibilities
- Manage end-to-end delivery of programs/projects
- Develop and manage internal and external stakeholder relations
- Define and document the scope and specifics of project deliverables
- Monitor, review, and report on project quality, risks, and issues
- Review and uplift customer complaints processes and frontline staff training
- Enable technical changes for digital complaints handling systems
- Facilitate the creation of dashboards to measure complaints resolution
Key Skills & Experience
- 10+ years' experience managing programs in IT/Telecommunications
- Success managing large, complex programs (budgets $3M+)
- Experience with Agile, Hybrid, and Waterfall delivery methodologies
- Excellent communication and presentation skills up to C-suite level
- Strong commercial acumen and financial management expertise
- Experience in complaints handling or contact centre transformation
- Experience working with and managing external supplier partners
Why Join FinXL?
- Work on a key strategic transformation program
- High-profile role with C-suite stakeholder engagement
- Join a leading telco on a major initiative
Next Steps
If you would like to apply for this opportunity, please submit your CV via SEEK.
Please note that due to the volume of responses, only shortlisted consultants will be contacted.
#J-18808-Ljbffr
-
High Salary! Senior Terrestrial Ecologist
3 weeks ago
Council of the City of Sydney, Australia Stantec Consulting International Ltd. Full timeSenior Terrestrial Ecologist - ( 2500023M ) Description The role Our Environment team provides strategic and practical solutions to clients with environmental management challenges. We are currently seeking a Senior or Principal Terrestrial Ecologist with BAM accreditation to take a lead role in supporting the Ecology practice across the NSW region. You...
-
▷ (High Salary) Senior Associate
3 weeks ago
Council of the City of Sydney, Australia ROBERT WALTERS AUSTRALIA Full timeA leading financial institution in Sydney is seeking a Senior Associate to join their highly regarded Project and Infrastructure Finance team. This is an exceptional opportunity to play a pivotal role in the origination and execution of complex project and infrastructure lending transactions, working closely with experienced professionals across the...
-
Council of the City of Sydney, Australia Singtel Group Full timeSelect how often (in days) to receive an alert: Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. The Project Manager, Transport Delivery is responsible for the end-to-end planning, execution, and delivery of IP and Transport deployment...
-
▷ (High Salary) Senior Associate
9 hours ago
Council of the City of Sydney, Australia DWF Law LLP Full timeOverview Why join us? DWF is currently in our growth mode! Which means it is the perfect time to accelerate your career with us. We have an exciting opportunity for a full time Senior Associate with personal injury and property liability experience to join our highly regarded and busy General Insurance team based in Sydney CBD. We will also be open to...
-
High Salary: Senior BDM
2 days ago
Council of the City of Sydney, Australia Suncorp Full timeTake the next step. Be part of something bigger at Suncorp. - Reporting directly to the State Distribution Manager NSW/ACT - Sydney CBD location The Senior Business Development Manager (SBDM)/ Business Development Manager (BDM) is responsible for building and maintaining strong strategic collaborative partnerships with a dedicated panel of complex, high...
-
▷ (High Salary) Principal Delivery Lead
4 days ago
Council of the City of Sydney, Australia Arinco Full timeWho are we? Cevo is a trusted leader in technology delivery on the AWS platform. We empower our customers to simplify cloud adoption and accelerate digital transformation by leveraging emerging technologies, modern productivity tools and cloud native platforms. Our consultants enable organisations to innovate through modernisation, data & AI and advisory...
-
Senior Contract analyst
2 weeks ago
Council of the City of Sydney, Australia ICON Full timeSenior Contract Analyst: home-based in Australia ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Senior Contract...
-
▷ (High Salary) Performance Manager
2 weeks ago
Council of the City of Sydney, Australia Fulcrum Full timeAbout the Company We're partnering with a digital growth consultancy that's all about igniting profitable growth for ambitious businesses. They're a team of passionate strategists, digital experts, and creatives who thrive on helping brands scale and grow across Australia and North America. They work closely with businesses to understand their challenges,...
-
High Salary: Senior People Consultant
3 weeks ago
Council of the City of Sydney, Australia Qantas Airways Full timeOverview Challenge yourself to work across a diverse portfolio supporting Qantas Customer and Technology. Business partner with influence across varied functions, working with key senior leaders and stakeholders. 2 year fixed term contract opportunity available based at Qantas Head Office in Mascot. Responsibilities - Trusted People Business Partner to...
-
▷ High Salary! WHS Manager
3 weeks ago
Council of the City of Sydney, Australia Michael Page Australia Full time- National Role with Career Path into Oceania - Help Shape the Future of a Complex, Multi Site, Logistics Business About Our Client 30 years in operation, this business operates in express delivery, freight forwarding and logistics. They are experience double digit YoY growth and looking to invest in the right safety leadership to support that growth. Job...