Disability Support Worker

Casual opportunities in Dee Why NSW 2099

- Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home pay

- Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner

- 24/7 rotating roster - must be willing to work short shifts

- NSW unrestricted drivers licence essential

About us

At Breakthru, we're all about people – their goals, their potential, and their future. As a trusted leader in disability, mental health, and employment services, we empower individuals to thrive through personalised, strengths-based support. From daily living to education, employment, and community connection, we’re here to back every breakthrough moment. As part of the Royal Rehab Group, you’ll be backed by one of Australia’s most respected not-for-profits, with over 125 years of experience delivering life-changing disability and rehabilitation services. This means you’ll have the stability, resources, and support to grow your career and make a real impact in people’s lives. At Breakthru, you won’t be stuck behind a desk — you’ll be out in the community, working side-by-side with clients where it matters most. Whether it's in homes, workplaces, or local neighbourhoods, you'll build real connections and help people achieve their goals in real-world settings. Join a values-driven team that supports your growth, offers meaningful work, and empowers you to make a real difference every day. We offer a vibrant, inclusive culture that values your expertise.

About the role

Breakthru Home & Living has a large number of residential group homes across Sydney and surrounds. We are currently advertising for casual positions at our Sydney Northern Beaches location in Dee Why. The Disability Support Worker position is pivotal in promoting great outcomes for our customers in maintaining an exceptional quality of life. Our role is to empower customers to have a fulfilling life, by actively participating in the community and maximising independence, underpinned by our core values of respect, working together, innovative thinking and honesty.

Key responsibilities include:

- Respecting the choice and control of clients and their specific gender and cultural requests of support workers.

- Assisting customers with activities of daily living including but not limited to Personal Care, Manual Handling, Transportation, Shopping, Community participation, medication administration, Health Care Appointments, Domestic and Cleaning Assistance, Cooking and Meal Preparation.

- Preserving the decency and privacy whilst assisting with personal care (e.g. feeding, drinking, toileting, personal hygiene, grooming and dressing) and personal administration (e.g. personal correspondence).

- Providing person centred support as well as utilising a recovery focused approach to support customers to achieve their goals.

- Utilising effective communication skills when interacting with customers, colleagues, supervisors and stakeholders.

- Ability to operate effectively within a team environment, unsupervised and working individually to support the needs of our customers.

- Being responsive when dealing with concerns relating to risk and customer care and an understanding of mandatory reporting guidelines.

- Completing customer documentation, key worker reports, person centred plans, risk assessments, incident reports, progress notes etc.

- Working with your Accommodation Manager to identify continuous improvements in regard to customer support needs and service delivery.

- The ability to work across a 24/7 roster with shifts ranging from 3-10 hours, including active overnight shifts, short shifts and split shifts.

About you

We seek a self-motivated and friendly individual with:

Essential Criteria:

- Excellent written and verbal communication skills.

- Current First Aid Certificate.

- Current unrestricted NSW Drivers Licence.

- Strong computer literacy skills.

- Ability to work within Royal Rehab's value-based framework upholding the values of honesty, respect, working together and innovative thinking.

- Robust understanding of the Disability Standards, and the ability to translate these standards into practice.

- Self-motivated individuals with a positive can-do attitude.

- Experience in working with customers with a range of physical, emotional & mental health conditions desired.

- Willingness and availability to work short shifts.

- Criminal record check (essential or willing to obtain).

- Working with children’s check (essential or willing to obtain).

- NDIS Workers screening clearance (essential or willing to obtain).

Your Royal Rewards

- Salary Packaging: Up to $18,550 salary packaging benefits (lower your taxable income and increase your take home pay)

- Benefits: Fitness Passport & HCF Private Health Insurance discounts

- Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner

- Career growth: Genuine career opportunities

- QLeave: Access to portable long service leave for eligible candidates

- Work life balance: Flexible work arrangements

- Salary: Competitive remuneration

- Leadership: Supportive and experienced leadership team

- Culture: Friendly and close-knit team environment

We know diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds. If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive.

What’s next

If this sounds like the perfect role for you, address the essential criteria in your cover letter and apply now. Please note, only applicants that address this essential criteria will be considered. There is no sponsorship or agency involvement.

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