Customer Service Representative

3 weeks ago

City of Brisbane, Australia Healius Full time

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

Join our dynamic team at Lumus Imaging's call center in Milton where we're seeking a dedicatedCustomer Service Representativefor acasualposition

As a vital member of our team, you will work Mon - Fri with 8 hour shifts between 7am - 5pm playing a crucial role in providing exceptional support to both patients and referring doctors. The long term goal of this role is to become a permanent member of our team

Your responsibilities will include:

- Efficiently managing and dispatching patient reports
- Assisting and promptly addressing patient and referrer inquiries, including basic software support
- Coordinating report variations, validations, and necessary reviews
- Documenting compliments, complaints, and feedback as needed
- Undertaking general administrative tasks to support our operations and marketing departments
- Patient support with our online patient portal platform

Key Requirements:

- Proficiency in verbal and written communication, along with a strong grasp of Outlook and the Microsoft Office suite
- Exceptional organizational abilities
- Commitment to maintaining strict patient confidentiality
- Capability to problem-solve with minimal supervision
- Meticulous attention to detail and a high level of accuracy
- Ability to thrive both independently and as part of a team
- Willingness to follow instructions and take direction

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

- Benefits platform- Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
- Fitness Passport– Access top fitness centres & pools across Australia at a subsidised rate.
- Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
- Career growth and development opportunitieswith access to a comprehensive library of online courses and learning paths via our e-learning platform.
- Confidential health and well-being supportthrough our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imagingis an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email us at:

#J-18808-Ljbffr

  • Customer Service Representative

    3 weeks ago

    City of Brisbane, Australia Schweitzer Engineering Laboratories, Inc. Full time

    Customer Service Representative page is loaded## Customer Service Representativelocations: Australia - Brisbanetime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 18, 2025 (30+ days left to apply)job requisition id: 2025-18204***Essential Duties and Responsibilities*** 1. Provide world-class customer care to both...

  • Customer Service Representative

    2 weeks ago

    City of Brisbane, Australia ROBERT WALTERS AUSTRALIA Full time

    A leading local government organisation is seeking a number of dedicated Customer Service Representatives to join their vibrant team in Logan, on a short term contract basis. This is an exceptional opportunity for you to become the welcoming face and first point of contact for a diverse community, providing essential support across multiple channels...

  • Customer Service Representative

    2 days ago

    City of Wanneroo, Australia BlueScope Full time $60,000 - $90,000 per year

    Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityOur Fielders business...

  • Customer Service Representative

    2 days ago

    City of Wanneroo, Australia BlueScope Full time $40,000 - $80,000 per year

    Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover the...

  • Customer Service Representative

    1 week ago

    Port Of Brisbane, Australia Silk Contract Logistics Full time

    With over 30 logistics sites Australia wide, Silk Contract Logistics (Silk) prides itself on its customer centric focus that is nimble, agile, and personalised. Having recently become a publicly listed company, Silk is currently undergoing a period of transformation and growth on our journey to become the market leader of innovative supply chain solutions...

  • Reddy Express Sunnybank

    4 weeks ago

    City of Brisbane, Australia Reddy Express Full time

    Reddy Express Sunnybank - Customer Service Representative Reddy Express Sunnybank, 254 Mains Rd (Cnr Turton St), Sunnybank, Queensland, Australia Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express),...

  • Customer Service Representative

    4 weeks ago

    City of Parramatta Council, Australia Randstad Australia Full time

    Customer Service Representative - ParramattaJoin to apply for the Customer Service Representative role at Randstad AustraliaYour new companyJoin this established organisation in their Parramatta office who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers\'...

  • Customer Service Representative

    3 weeks ago

    City of Melbourne, Australia BDP International Full time

    Overview PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core...

  • Customer Service Representative

    3 weeks ago

    Council of the City of Sydney, Australia White Fox Boutique Pty Full time

    Overview White Fox is a globally recognised fashion brand loved by babes and celebs worldwide. Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere. We are looking for a full-time Customer Service Representative who has exceptional...

  • 15h Left: Customer Service Representative

    4 weeks ago

    City of Brisbane, Australia Hunter Full time

    The Customer Services Representative provides full sales support functions including the management of sales, from order through delivery, with the goal of achieving the highest level of customer satisfaction.Serves as the dedicated, primary customer contact for all order transactions and associated inquiries from assigned customer accounts. Supports...