High Salary: Membership Sales

3 days ago


Gold Coast City, Australia Goldcoastfc Full time

Job Details: Membership Sales & Retention Executive

Full details of the job.

Vacancy Name

Vacancy No

Vacancy No VN116

Employment Type

Employment Type: Permanent

Location

Location: Gold Coast

Reporting to the Membership Manager, this role will be responsible for the delivery of the consumer sales and retention programs, execution of the annual sales campaign, day-to-day membership operations, and delivering an exceptional level of customer service to all members, fans, and ticket purchasers.

The ideal candidate will be responsible for:

- Delivering outstanding customer service to all members and fans.
- Making sales or proactive servicing calls to prospective and existing members.
- Working within the consumer team to reach membership and ticketing sales and revenue targets.
- Creating retention strategies to ensure membership retention aligns with club targets.
- Overseeing the club's nurture program for 1st and 2nd-year members.
- Designing and executing strategies for structured follow-up on non-renewals.
- Proactively addressing potential issues affecting member retention and implementing intervention programs as needed.

- Assisting with daily operations of the consumer team in collaboration with the manager and team members.
- Recording all member and fan information, feedback, and follow-ups in the customer database, maintaining data integrity.

- Growing revenue through promotion of premium membership packages and add-on products.
- Participating in match day and event activities as required.

The ideal candidate will have:

- A strong personal brand reflecting GCFC values.
- Proven skills in sales, relationship building, and stakeholder management.
- Excellent attention to detail, organizational, time management, and prioritization skills.
- High-level written and verbal communication, presentation, and interpersonal skills.
- A commitment to providing outstanding customer service to staff, clients, members, fans, and guests.
- Experience with databases and maintaining customer records.
- Resourcefulness and ownership of responsibilities.
- Flexibility and adaptability to work within a 24/7 environment.
- Team-oriented mindset contributing to club goals; knowledge of AFL is desirable.

If you are a reliable team player who loves contributing to team goals, we look forward to hearing from you.

#J-18808-Ljbffr



  • Gold Coast City, Australia Poolwerx Corporation Pty. Ltd. Full time

    Poolwerx Surfers Paradise is one of the Gold Coast's largest pool retail and service businesseswith mobile servicing territories encompassing Byron Bay through to Southport, right along the coastal strip of the Gold Coast and Tweed Coast. We have three retail stores; Robina, Benowa, and Elanora. We are looking for the ‘right person' to fill a full-time...


  • Gold Coast City, Australia James Frizelle's Automotive Group Full time

    Overview - Join one of the largest automotive dealerships in Australia - Enjoy exclusive staff discounts on lifestyle and automotive products - Guaranteed weekly base earnings + healthy commissions + car allowance We are currently looking for an experienced Sales Consultant to join the team at Robina Hyundai. What the role entails: - Customer Engagement...

  • High Salary: Manager

    2 weeks ago


    Gold Coast, Queensland, Australia Colliers International Deutschland Holding GmbH Full time

    This position will be responsible for growing and promoting Colliers Capital Markets & Investment Services real estate business for the Hong Kong market. This person will initiate, drive and implement strategic plans of the division, oversee client relationships, drive new business development and manage cross border collaboration. Responsibilities will...

  • Membership Consultant

    3 weeks ago


    Gold Coast, Queensland, Australia Fitness Cartel Australia & New Zealand Full time

    Join the CartelAt Fitness Cartel Health Clubs, we're more than a gym - we're an exciting and fast-growing brand with plans to expand to 60+ clubs by 2030. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafés, crèche, and saunas, creating a feel-good environment that motivates, challenges, and inspires.We're...


  • Gold Coast City, Australia Accent Group Full time

    Posted Monday 19 May 2025 at 2:00 pm | Expires Tuesday 3 June 2025 at 1:59 pm Since 1966, Vans has been the original action sports shoe, footwear, and clothing company. We are grounded in youth, authenticity, and individual style. Heavily involved with international skating, surfing, and music cultures, we are globally recognized and firmly believe in...


  • Gold Coast, Queensland, Australia H & M Hennes & Mauritz Gruppe Full time

    WHAT YOU'LL DOAs a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the company.You...


  • Gold Coast, Queensland, Australia beBeeRetention Full time $70,000 - $100,000

    Job DescriptionWe are seeking a highly skilled Sales and Retention Executive to join our team. This role will be responsible for delivering exceptional customer service, executing sales campaigns, and developing strategies to drive membership retention.Key Responsibilities:Deliver outstanding customer service to members and fans.Maintain and grow revenue...


  • Gold Coast City, Australia Affinity Education Group Full time

    Join our team at Milestones Meridian Plains Affinity Education is a Child Safe Organisation, where child safety is our highest priority. We are committed to creating environments where children feel safe, supported, and valued. Affinity Advantages - Enjoy a 50% discount on childcare fees starting from day one. - 10% Workers retention payment offered to...

  • Membership Consultant

    2 weeks ago


    Logan City, Queensland, Australia Fitness Cartel Australia & New Zealand Full time

    OverviewJoin to apply for the Membership Consultant - Beenleigh role at Fitness Cartel Australia & New ZealandLove Fitness? Love Sales? Ready to Kickstart Your Career?Join the Cartel as our next Membership ConsultantIf fitness is your passion, sales is your superpower, and helping people achieve their goals fires you up - this is your next big move.Fitness...

  • Membership Consultant

    2 weeks ago


    Logan City, Queensland, Australia Fitness Cartel Australia & New Zealand Full time

    OverviewJoin to apply for the Membership Consultant - Beenleigh role at Fitness Cartel Australia & New ZealandLove Fitness? Love Sales? Ready to Kickstart Your Career?Join the Cartel as our next Membership ConsultantIf fitness is your passion, sales is your superpower, and helping people achieve their goals fires you up - this is your next big move.Fitness...