Account Executive, SMB

If you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo. We're all about eCommerce retention—helping brands of every size turn one-time shoppers into lifelong customers.

Think loyalty programs and reviews—it's what we do best. Plus, we've got more tricks up our sleeve.

With teams spread across the globe—from the US and Canada to the UK, Israel, Bulgaria, and Australia—we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry.

Sounds exciting? Then read on, because we’re looking for curious professional talents to be a part of building the future of the e-commerce industry.

Yotpo is on a mission to help eCommerce brands of all sizes win customers for life. As an SMB Account Executive, you’ll play a pivotal role in driving revenue growth by owning the full sales cycle for small-to-medium business prospects. This is a high-impact position where you'll represent Yotpo's value to a wide range of potential customers, helping them achieve success through our suite of solutions.

Why Join Us

- High visibility and ownership within a fast-growing global sales team

- Clear path for career advancement, including opportunities to move into Mid-Market

- Exposure to a diverse range of industries and decision-makers in the eCommerce space

- Opportunities to travel for events and conferences

- Work with innovative products in a space that's constantly evolving and with a supportive team that invests in your success

Key Responsibilities

- Manage the full sales cycle from initial outreach to close for small-to-medium business (SMB) prospects

- Identify customer needs and tailor Yotpo’s solutions to deliver clear business value

- Maintain a strong pipeline through proactive outreach, inbound lead follow-up, and referrals

- Collaborate with Sales Engineers, Onboarding, and Customer Success teams to ensure a seamless customer experience

- Consistently meet or exceed sales quotas and performance KPIs

Required Skills

- 2+ years of experience in a full-cycle sales role, preferably in SaaS or a tech-driven environment

- Proven track record of consistently meeting or exceeding sales targets

- Strong consultative selling skills with the ability to uncover business pain points and articulate value

- Excellent communication, negotiation, and presentation skills

- Experience working with CRM platforms like Salesforce and sales engagement tools

Preferred Qualifications (Nice to Have)

- Experience selling to eCommerce brands or in the MarTech/CX space

- Background working with SMB clients across multiple verticals

Team Culture

Our Sales team is collaborative, driven, and passionate about the work they do. We celebrate wins together, support each other through challenges, share what's working and thrive in a fast-paced environment. Guided by Yotpo’s core values—collaboration, innovation, and customer obsession—we foster a culture of continuous learning and performance.

If you don’t meet 100% of the qualifications outlined above, that’s okay We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo - Australia

- A monthly wellness budget (minimum of $400).

- In addition to holidays, you’ll enjoy 25 days off each year to do the things you love.

- Join a growing team, as we continue to launch across Asia

- Individualized career development, rewards and recognition.

- Wellness and philanthropic programming and events.

- We are working in a hybrid capacity, spending 4 days per week in our Sydney office.

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