Only 24h Left) Associate Solution Engineer

Associate Solution Engineer (Technical Support)

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

The Appian Solution Engineering team provides technical expertise to our customers around the globe, touching every layer of the Appian platform. From data analysis to creative problem solving, our Solution Engineers tackle the most challenging technical problems encountered by Appian customers and partners.

Looking for a position that allows you to engage all of your many technical talents? Do you particularly excel at not only solving complex technical problems, but also at communicating the solution clearly and effectively? As an Associate Solution Engineer, you're a technical "Jack/Jill of All Trades"; you love figuring out "how things work", and you'll be a resident expert on the inner workings of the Appian platform.

To be successful in this role, you need:

- To provide exceptional customer interaction (verbal/written) to our biggest customers
- Excellent problem solving and a talent for identifying creative solutions
- A desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform
- Interest in data analytics
- Flexibility to provide after business hours support (rotation every 10-15 weeks)

Basic Qualifications:

- Bachelor's degree in any Engineering discipline, Information Technology, Computer Science, or similar degree program
- History of academic success (Distinction average required, i.e. WAM 75+)

Nice-to-Have Experience:

- Programming / scripting (e.g. Java, Perl, Ruby, C#, PHP)
- RDBMS platforms (e.g. MySql, Oracle, SQL Server)
- Systems administration (e.g. Linux, Windows)

This role is based at Level 42/25 Martin Pl, Sydney NSW 2000, Australia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

Tools and Resources

- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com . [Nasdaq: APPN]

Appian Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, genetic information, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination. Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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