[High Salary] Senior Site Reliability Engineer

Overview

This is a Full Remote job, the offer is available from: Slovakia.

Bloomreach is building the world’s premier autonomous platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We’re taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We’re designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. We build all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn’t only autonomous…it’s also consistent. Bloomreach powers personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

The Data Pipeline team is a backend-focused engineering team built on strong DevOps principles. We believe in autonomy and we trust data. As the team grows we need to support it by onboarding another DevOps/SRE to pair with our existing one to form an effective duo helping the team to accelerate. We work remotely first, but we are happy to meet you in our office in Bratislava, Brno or Prague. Salary range starting from 3500 EUR gross per month, going up depending on your experience and skills. If you are interested in who will be your engineering manager, check out Vaclav’s Linkedin.

Intrigued? Read on 🙂…

Your responsibilities

- Your task is to build and maintain an ecosystem where engineers can safely and efficiently develop, debug and operate their services running in GCP, Kubernetes using DataFlow, DataProc and Python with Go
- You make sure the services have a high level of observability, enabling us to provide quality service for our customers
- Further services can scale vertically and horizontally based on current load, operational and telemetric data (OTEL, Prometheus, Victoria Metrics)
- The team has enough insights about the health of our services (Grafana, Alerting, PageDuty)
- You help the team fulfill security requirements given ISO and SOC2 audits by enforcing security principles like key distribution, key rotation, authorisation & authentication on service level, data encryption in transit, data isolation, resource limitations, quality of service, audit logs (mainly by envoy proxies)
- You contribute to our tooling so we have tools in place for debugging, troubleshooting and performance testing
- You automate manual/semi-manual steps for deployment and instance setup
- You have hands-on L3 support and incident resolutions
- CI pipelines have linters, security scans, code smell detection enabling engineers to produce quality MRs

Your qualifications

Impact:

- You can articulate how your contributions have transformed the way engineers work and think by fostering a strong DevOps/SRE culture.
- You can demonstrate how impactful your work as an SRE or DevOps Engineer can be in connection to business success

Ownership:

- You understand the importance of the you build - you run principle and you love the feeling you own it
- You are mindful of the costs associated with running our service, which translates into effective vertical and horizontal pod autoscaling and detailed telemetry insights.

Systematic approach:

- You believe infrastructure as code is the only thing that can bring stability into chaos
- Terraform is your daily bread, and HELM deployments are your second-best friend

Data-driven:

- You use telemetry data and metrics to provide feedback to engineers on how the application and services behave
- You can navigate yourself in complex service architecture by using distributed debugging

Technical skills:

- You have experience with Python and a solid grasp of engineering practices
- A big advantage is if you have experience with Go, or with ETL pipelines

You don’t hesitate to participate in OnCall rotation 24/7 support

You know how to behave in a remote-first environment

You are able to learn and adapt. It’ll be handy while exploring new tech, navigating our not-so-small code base, or when iterating on our team processes.

Our tech stack

- Python, GO
- Apache Kafka, Kubernetes, GitLab
- Google Cloud Platform, BigQuery, BigLake Table
- Open formats IceBerg, Avro, Parquet
- DataFlow, Apache Beam, DataProc, Spark
- Mongo, Redis
- … and much more 🙂

Your success story

- During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on your first tasks. We will help you to get familiar with our codebase and our product.
- During the first 90 days, you will start contributing to team’s L3 rotation, troubleshooting, debugging that should let you better understand what is what and perhaps also to come with fresh ideas on how to improve our services and monitoring.
- During the first 180 days, you’ll become an integral part of the team by actively contributing to the team/'s projects as well as to onCall rotation.

Finally, you’ll find out that our values are truly lived by us. We are dreamers and builders. Join us

#LI-KP1

More things you’ll like about Bloomreach

Culture

- A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
- We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We’ve embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
- We believe in flexible working hours to accommodate your working style.
- We work virtual-first with several Bloomreach Hubs across three continents.
- We organize company events to experience the global spirit of the company and get excited about what’s ahead.
- We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer.
- The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development

- We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
- Our resident communication coach is available to help navigate work-related communications & decision-making challenges.
- Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
- Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.).

Well-being

- The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.
- Subscription to Calm - sleep and meditation app.
- We organize “DisConnect” days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
- We facilitate sports, yoga, and meditation opportunities for each other.
- Extended parental leave up to 26 calendar weeks for Primary Caregivers.

Compensation

- Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.
- Everyone gets to participate in the company's success through the company performance bonus.
- We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
- We reward & celebrate work anniversaries -- Bloomversaries

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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