(15/10/2025) Receptionist / Office Coordinator

Overview

At CCIWA we choose to be the most contemporary reflection of the community we represent. We choose ideas. We choose action. And we choose great people who want purpose in their lives.

Our Members sit at the heart of our organisation. Together we face extraordinary change. Disruption of business models. Declining community interest. The disintermediation of media. New campaigning approaches. Reduced commitment to economic reform. A need to engage in international markets. We choose to view this change as a challenge. And we’re working on adapting the way we operate and finding new ways to create a positive impact within our community.

We all want this State to be the best place to live and work. Join us and stand for business too.

8/10/2025

- Admin / Secretarial / Office Support

- Perth

- Permanent / Full Time

8/10/2025

- Customer service, general administration and Asset Assistance

- Be part of a supportive organisation with a people-focused culture

- Full-time permanent based in Perth CBD

About the Opportunity

We have a fantastic opportunity for an enthusiastic, self-motivated and customer-centric individual to join our Finance team If you are someone who has the natural ability to build rapport with others and want to take the next step in your career, then this may be the role for you

As the Reception / Office Coordinator, you will be first point of contact for all visitors and members arriving at CCIWA’s CBD office as well as providing Fleet Administration support to the Assets team.

Responsibilities

- Efficiently and professionally greet all visitors to CCIWA;

- Management of meeting rooms calendar and provide assistance with the room set up, as required;

- Manage incoming and outgoing mail and other items and correspondence;

- Manage the issuing of swipe cards and implement controls to mitigate security risks;

- Log maintenance issues and respond to contractor queries;

- Manage the Pool Car bookings and organise servicing and cleaning, as required;

- Coordinate full fleet management which includes implementing new or updated procedures;

- Manage and organise fuel cards, parking cards and parking allocation for tool of trade drivers;

- Coordinate regular fleet audits and escalate any concerns to the Assets team;

- Manage infringements, registration renewals and all insurance claims;

- Provide administration support to the Assets and Executive business units, as required;

This position is based in Perth CBD on a full-time, permanent basis.

About You

You will be an organised and proactive individual who is able to demonstrate good initiative. You will be an outstanding communicator who is able to foster positive working relationships and build trust and rapport rapidly.

To be considered for this role you will possess:

- Previous experience in a similar role.

- Proven experience in customer service and call centre environments.

- Proven ability to interact with internal and external customers to ensure an exceptional level of customer service and satisfaction.

- Strong verbal and written communication skills and a high attention to detail.

- The ability to work well both individually and in a team environment.

- Driven and self-motivated, with the ability to solve problems as they arise.

- Energetic and enthusiastic, we operate at a high intensity, with a high level of personal accountability.

- Experience with Fleet Management (preferred)

- National Police Clearance

- WA Driver's License

About CCIWA

CCIWA is an independent, not-for-profit organisation that has been the voice of business for more than 130 years. With more than 7,400 members from across all regions and industries, our mission is to make it easier to do business in this state and ensure that WA is a place where businesses of all shapes and sizes can succeed. We want this State to be the best place to live and do business.

CCIWA Culture and Benefits

At CCIWA, we will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career.

We have a range of benefits to support our employees which includes:

- A variety of working and leave options, including a Flexible Working Policy, Paid Parental Leave and 3 day paid Rest and Relaxation leave between Christmas and New Year;

- Ongoing Learning and Development opportunities;

- Excellent building facilities, as well as Wellness Rooms for prayer and meditation in the office;

- Access to free and confidential counselling for employees and their immediate family through our Employee Assistance Program;

- Flu Vaccinations and health insurance discounts;

- Salary Sacrificing - CCIWA is a rebatable employer; and

- Active Social Club and Charity Initiative.

How to Apply

For your application to be considered, you should include:

- A cover letter (1-page max); and

- An up-to-date resume.

Applications close COB Friday, 7 November 2025, and short-listing for this position may commence prior to the closing of applications.

Please note– to apply, click on the “Apply Now” icon on Seek or visit our website https://cciwa.com/about-us/join-our-team/ to complete your application.

If you have any further questions, please feel free to contact our People Team via email people@cciwa.com.

Our Commitment to Diversity & Inclusion

We acknowledge the Traditional Custodians of this land. We acknowledge the strength of their continuing connection to land, waters and culture. We pay our respects to their Elders past and present.

We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.

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The Chamber of Commerce and Industry WA (CCIWA) acknowledges the traditional custodians of Australia and their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past and present.

ABN: 96 929 977 985 | ACN: 099 891 611

All content is for general information purposes only, and should not be used as a substitute for consultation with professional advisers

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