CENTER MANAGER

2 weeks ago

City of Brisbane, Australia AECC Holdings Pty Full time

As the Center Manager, you are responsible for always maintaining and enhancing the integrity and reputation of ACE Testing Hub and Test Partners.

At all times maintain confidentiality and security in all aspects of testing work, particularly in relation to:

- The content of test materials, including removal and/or reproduction
- Your username and password, which you must never share with anyone
- Information of the candidates
- Training and certification process

General Responsibilities as the Center Manager:

- Set up the test center as per Pearson standard. This includes acquiring the office, overseeing the office fit-out, procuring the test center hardware and furniture, and installation of the required system. You will be working closely with the Regional Center Manager during the set-up stage
- Manage the day-to-day activities of the test center
- Report to the Regional Center Manager on a regular basis
- Procurement of test center supplies and needed services
- Reporting of Monthly Figures and office expenses
- Training the test center invigilators and ensuring professionalism and confidentiality are always observed by the team members.
- Initiate promotional activities to boost the registration
- Work with industry partners to boost the numbers
- Ensure positive experience for test takers and future candidates by demonstrating excellent customer service

As the Certified Pearson Test Administrator, you are responsible for managing the exam delivery process. You will be trained in how to use the Pearson VUE Testing System applications.

You will welcome, check in, and monitor candidates. You will ensure that candidates have a pleasant and comfortable testing environment. You willsafeguard exam security and maintain a reputation for quality and integrity.

You will be trained by a Senior TA about running a Pearson VUE Authorized Test Center.

General Responsibilities as the Certified Pearson Test Administrator:

1. Always be professional and courteous.
2. Ensure a comfortable and test-conducive environment for the candidates.
3. Manage test center details and user accounts and be proficient on Pearson Vue Testing System applications.
4. Check identity, admit, and monitor candidates.
5. Maintain order in the testing room.
6. Make a report of all the incidents and respond to them when necessary.
7. Maintain exam confidentiality.
8. Reconcile monthly figures and payments received from Pearson.
9. Offer PTE vouchers

Interested candidates can submit their applications via email to Meenakshi Bali (People & Culture Manager- Australia) on hr@aeccglobal.com.

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