Urgent: Retail Store Manager

2 days ago

Cairns, Australia DecoRug Holdings Pty Full time

Join our team and use your passion for retail leadership and interior styling to help homeowners make their house feel like home

27th October, 2025

Inspire customers to transform their living spaces at DecoRug West Gosford Combine your passion for retail leadership and interior styling to help homeowners make their house feel like home

- Trusted Australian brand since 1993

- Rewarding career and personal development

- Supportive management

- Achievable targets with uncapped earning potential

- Generous staff discounts and rewards

About You

We are on the lookout for a customer experience-driven sales leader who loves to be involved in the day-to-day sales and building relationships with customers and their teams, as well as developing the next generation of sales leaders. Our top store managers do just that and run their stores like it is their own business with a lot of pride in the quality of our products and our focus on customer service.

You will ideally have experience as a Retail Store Manager with a successful track record under your belt. You thrive in a goal-driven environment and get a buzz out of achieving targets and love healthy competition. You understand the importance of running a tight ship when it comes to operational elements such as store standards, stock management and cost controls.

Although not essential, previous experience in Home Improvement speciality retail, particularly in flooring, carpet, shutters, or related areas, is a significant bonus as is a passion for interior styling.

Your New Role

At its core, this is a leadership role and is responsible for driving the sales, customer experience, and efficient running of the day-to-day operations in-store. You will inspire a high-performing team culture that delivers an exceptional customer experience. The key responsibilities of the role include:

- Leadership - Setting and communicating daily and weekly targets and results to your team. Coaching, training, and developing and supporting the team in achieving their goals.

- Driving exceptional customer experience in store

- Store merchandising including promotional displays and ticketing to ensure our visual merchandising has appeal and is inspirational

- Day-to-day management of the team – rostering, coaching, performance reviews, providing ongoing development, etc

About Us

As a trusted, family-owned Australian brand operating since 1993, we have earned a reputation for innovation and excellence. Our extensive network of corporate and franchise stores spans New South Wales, Queensland, Victoria, and South Australia, and we have grown to offer a diverse range of products beyond rugs, including Pre-Finished Timber and Laminate Flooring, Wall-to-Wall Carpet, Custom-Made Window Shutters, and Blinds.

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