IT Release Manager

3 weeks ago

Canberra, Australia ROBERT WALTERS AUSTRALIA Full time

The IT Release Manager ensures that releases are delivered on time, meet quality standards, and align with business and technical requirements. The Release Manager works closely with delivery teams, vendors, business stakeholders, broader department and support functions to manage dependencies, mitigate risks, and maintain release integrity.

Duties and responsibilities:

- Develop and manage release schedules, calendars, and milestones across projects and platforms

- Coordinate release activities across development, testing, and production environments

- Ensure compliance with change management and governance frameworks

- Facilitate release readiness reviews, and post-release retrospectives

- Manage risks and resolve issues that may impact release scope, schedule, or quality

- Collaborate with delivery managers, and vendors to align release plans

- Maintain documentation of release processes, approvals, and deployment records

- Support continuous improvement of release practices and automation tools

- Ensure alignment with security, IDAM, and infrastructure requirements across multiple programs

- Act as the central point of contact for release-related communications

What you bring:

- Demonstrated experience leading enterprise-level release management in complex ICT environments

- Proven track record uplifting release frameworks, tools, and documentation practices

- Proven experience in IT release management and technical change management, or release coordination

- Familiarity with ITIL frameworks and government security classifications

- Experience with tools such as ServiceNow, or equivalent

- Strong understanding of program governance, ICT delivery models (Agile, Waterfall, Hybrid), and enterprise change processes

- Proven ability to coordinate multiple teams (Dev, QA, Ops, Vendors, etc)

- Strong stakeholder management skills to handle conflicting priorities and negotiate release schedules

- Analytical and structured thinking with a focus on risk, assurance, and performance metrics

- Ability to lead cross-program alignment in environments with interdependent delivery streams

Desirable criteria include experience with PMO/governance bodies, public sector ICT frameworks, security and operational readiness in government, and enterprise deployment across cloud and hybrid platforms. A tertiary qualification in Information Technology, Project Management, or a related field is also preferred.

Applicants must be Australian citizens and hold an active Baseline security clearance to be eligible for this role with the Australian Government.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.

To apply please click apply or call Sofia Moran on 03 8628 2104 for a confidential discussion.

About the job

Contract Type: Temporary

Specialism: Government

Focus: Information and Knowledge Management

Industry: Public Sector and Government

Workplace Type: Hybrid

Experience Level: Mid Management

Location: Canberra

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