Case Worker

Case Worker page is loaded## Case Workerlocations: Townsville, North Queesnland, QLDtime type: Part timeposted on: Posted Todaytime left to apply: End Date: December 5, 2025 (28 days left to apply)job requisition id: JR105314* **Permanent| Part Time (4 Days/week)*** **Salary: $39.56/hr + Super + Salary Packaging*** **Location: Townsville QLD 4810*** **Make a meaningful difference to the lives of Australians in need****Life at Mission Australia**When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more and .**Your Opportunity**The Sustaining Young Tenancies Program in Townsville provides mobile support and case management for young people between the age of 16-25 years who are experiencing or at the risk of homelessness and support them into stable and secure accommodation.This role will also provide support to our Townsville Youth Foyer on as needed basis.**Your key responsibilities will be to:*** Provide personalised and targeted support to our clients* Conduct initial assessment meetings to people entering the program from referral services* Provide a range of support plans suitable to help achieve a young person’s goals* Support with rental process including accompanying them to inspections and supporting application process* Develop and support training and educational pathways to employment and actively link young people with education and training opportunities provided by external agencies* Develop strong relationships with key internal and external stakeholders to effective functioning of the service and improved outcomes**Requirements for Success*** An appropriate community service certification or alternatively previous experience in working in the sector* Experience working in homelessness sector or youth preferable* Strong communication, empathy and advocacy skills* Have a sound understanding of Mission Australia’s values and code of conduct* Well-developed written and oral communication skills, including highly developed administrative skills* Current valid QLD drivers’ licenseBefore starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.**Your benefits*** Rewarding work – every day you know you’re making a real difference* Not-for-profit salary packaging, reducing your tax (details via )* Free external, confidential counselling and access to* Volunteering opportunities* Opportunity to purchase additional annual leave* Extra leave including Mission Australia Thank You Day & Work Anniversary Day off**Our culture**Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.I**f you live with disability and require support to submit your application**, please email talentattraction@missionaustralia.com.au or visit our for additional contact details.**We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.** For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.auFind out more about a .**How to apply**Click ‘Apply’ and send your application todayAs a committed employer, we will respond to your application.**Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.**[](blob:https://missionaustralia.wd3.myworkdayjobs.com/b5fdec58-3676-40dd-b11c-d62ad003dbe7)0:00 / 0:42
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