Home Care Partner
3 weeks ago
About the Role
As a Home Care Partner, you will work closely with customers to enhance their quality of life, enabling them to remain at home while meeting their care needs.
You will provide case management for customers, fostering independence and promoting well-being – case management experience and qualifications are essential.
We are open to candidates who live in the ACT, Shoalhaven or Far South Coast. The successful applicant would need to live near one of our offices as this is hybrid position – the expectation is to work from the nearest IRT office at least 3 days a week with the remainder working from home.
Key Responsibilities (but not limited to):
- Receive and assess referrals, screen customers for eligibility, and ensure safe home access for staff.
- Contact newly referred customers to discuss expectations, goals, and available services.
- Conduct comprehensive assessments to identify customer needs and goals.
- Collaborate with customers to achieve goals by coordinating and suggesting appropriate services.
- Conduct regular customer reviews via telephone and reassess care plans as needed.
- Maintain accurate customer care plans and ensure compliance with funding bodies and leadership.
- Assist with data collection and record maintenance in line with organisational requirements.
- Monitor and manage customer budgets to maximise subsidy fund usage.
- Liaise with agencies and third parties to arrange services supporting customer goals and needs.
- Ensure compliance with organisational, legislative, and WHS policies, while contributing to business development and customer experience improvements.
To Be Successful You Will Have
- Qualifications in a related discipline such as Cert IV in Community Services, Aged Care etc
- Qualification in Case Management is essential and at least 1-2 years’ experience in Aged Care is preferred
- Proven experience in community liaison, including assessing needs, care planning, and preparing service requirements
- Strong attention to detail with well-developed analytical and problem-solving skills, particularly in case management
- Effective verbal and written communication skills, with experience in report writing, correspondence, and maintaining client records
- Ability to work collaboratively as part of a team and demonstrate self-motivation.
- Competence in computer use, data collection, and related tasks (previous experience using Alaya Care would be a plus)
- Experience working with people with dementia and/or mental health issues
Benefits for You
- Competitive pay and more cash in your pocket (less tax) with not-for-profit salary packaging
- Flexible working conditions
- Birthday leave - relax and take a day off on us
- Professional and career development opportunities
- Multiple career pathways
- Discounted gym memberships
- Free counselling via Employee Assistance Program (EAP) and staff wellness program
How to Apply
If you feel this is the right role for you, we’d love to hear from you Simply click the “Apply now” button, fill in your details and submit. Once you apply, we’ll be in touch to discuss your application. Or alternatively, please contact Recruitment@irt.org.au
All successful candidates will be required to undergo pre-employment checks including reference checks, pre-employment functional assessment and a National Criminal History Check.
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