Urgent Search Administration Officer

Overview

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

- Fixed term Part Time (32 hours per fortnight)
- Managers and Administrative Worker Grade 1
- Join a dynamic team providing great patient customer service
- Alfred Health locations
- Great staff benefits

The Department

Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical and other specialties. Alfred Health Specialist Clinics is responsible for the overall delivery of several health services across the organisation providing medical, nursing and allied health services to patients across all three campuses.

The Role

This position reports to the Administration Supervisor, and is part of an administration team. The administration officer performs a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The Administration Officer is approachable, responsive and provides professional service to ensure best customer outcomes are delivered.

This role will see you:

- Greeting patients, handling referrals, answering phone calls, and booking patient appointments
- Supporting clinical staff, doctors and nurses with administrative tasks

Experience and Qualifications Required

Essential

- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)

Highly Desirable

- Previous administration experience in a health setting

Desirable

- Sound administrative experience - previous hospital environment preferred, but not essential
- Personable, customer focused approach, and commitment to high quality service
- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
- Understanding of confidentiality and privacy legislation
- Understanding of medical terminology
- Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines

Benefits

- Discounted car parking
- Salary packaging with novated leasing
- Alfred campus close to public transport
- Onsite gym
- Easy public transport access and discounted care parking

Contacts & Applications

If you have any queries regarding the role, please contact Glenise McNally, g.mcnally@alfred.org.au

Applications close at 11 pm Friday, 12 September 2025

EEO Statement

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles are required to be vaccinated against influenza or hold an acceptable medical exemption.

Website: www.alfredhealth.org.au

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