Service Advisor – Heartland Kia Blacktown

4 weeks ago

Blacktown City Council, Australia Heartlandsuzuki Full time

Overview

Service Advisor – Heartland Kia Blacktown | Heartland Suzuki

Service Advisor – Heartland Kia Blacktown

Full Time | Monday to Friday | No Weekends

Salary: $80,000 – $100,000 per year

Heartland Kia Blacktown is seeking an experienced and customer-focused Service Advisor to join our busy dealership team. This is a fantastic opportunity to build your career with a family-owned company representing one of Australia’s leading automotive brands.

About the Role

As a Service Advisor, you will be the key link between our customers and the workshop. You’ll be responsible for delivering an exceptional service experience from start to finish, ensuring our customers feel supported and informed throughout the process.

Responsibilities

- Greeting customers and managing service bookings
- Clearly explaining service requirements and mechanical issues in simple terms
- Liaising between technicians and customers to provide accurate updates
- Preparing repair orders, quotes, and invoices
- Coordinating workshop schedules to maximise efficiency
- Building long-term relationships by delivering outstanding customer care

Qualifications

- Demonstrated technical knowledge or previous mechanical experience (essential)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced team environment while staying organised
- A proactive, self-starting attitude with attention to detail
- Current NSW Class C Driver’s Licence

What We Offer

- Mon-Fri schedule – weekends off
- A supportive, family-owned company culture
- Career development and growth opportunities across the Heartland Group
- Modern facilities and a strong, well-recognised brand in Kia
- The chance to be part of a motivated, professional team

If you’re ready to take the next step in your career and thrive in a dynamic dealership environment, we’d love to hear from you.

Apply Now

For applications or inquiries, please submit your resume and cover letter.

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