Administration Support

Posted: 25/09/2025

Closing Date: 02/10/2025

Job Type: Permanent - Part Time

Location: Head Office - Civic Building, Torquay

Job Category: Administration & Office Support

- $74,811 – $79,812 pa/pro rata (plus 12% super and annual pay increases)
- Flexible working arrangements available

Who we are At Surf Coast Shire Council, we care about our people and our community, and we exist to support both to thrive. Spanning the Traditional Lands of the Wadawurrung People and the Gulidjan and Gadabanud Peoples of the Eastern Maar Nation.

We empower our people to do their best and be proud of their achievements. We have a commitment to growth and development and our employees enjoy a contemporary working environment with flexibility and hybrid working arrangements.

Surf Coast Shire Council’s workforce is representative of the townships and communities it serves, and our culture is supportive, respectful and connected to our purpose of helping our community and environment to thrive.

We work together, we see opportunity, we do what we say, and we make a difference.

Job Description

Your new career Step into a hands-on administration role where no two days are the same. As Administration Support – Ranger Services, you’ll be at the heart of a busy, high-performing team, making sure everything behind the scenes runs seamlessly.

From keeping our customer request system up to date and accurate, to managing data, permits, and reports, your work will make a real difference. You’ll also be a key point of contact for the community, contractors, and colleagues across Council — providing friendly, efficient service every step of the way.

This is your chance to support a team that helps keep our community safe, compliant, and well cared for.

What you will bring to the role We’re looking for someone who is organised, adaptable, and thrives in a busy team environment. You’ll be detail-oriented, love working with systems and data, and have a genuine commitment to providing excellent customer service to our community.

To thrive in this role you will have:

- Strong administration and data entry skills with great attention to detail and accuracy.
- A proactive, solutions-focused approach with the ability to prioritise tasks in a fast-paced environment.
- Excellent communication skills and a friendly, professional manner when dealing with community members, contractors, and colleagues.
- Confidence using computer systems and databases, with the ability to quickly learn new processes.
- A collaborative team spirit – willing to pitch in and support others while also managing your own workload.

Key selection criteria Mandatory qualifications, experience and requirements

- Certificate in Office Administration or similar.
- Demonstrated experience in performance of high quality administration.
- Several years’ experience in an administrative role.
- A current Working With Children Check
- You have the permanent right to live and work in Australia
- Police Check results that are suitable for this position (will be arranged by Surf Coast Shire Council). A complete international criminal history check is required if the person has worked or lived overseas for any period of time OR a complete national criminal history check is required if the person has only ever worked in Australia.

What you’ll love working with us Council embraces diversity and social inclusion and encourages applications from skilled people from all walks of life.

We recognise that our employees play a vital role in creating an innovative, safe, respectful and supportive workplace, living our values and delivering exceptional services to our thriving community. Our shire spans the Traditional Lands of the Wadawurrung People and the Gulidjan and Gadabanud Peoples of the Eastern Maar Nation. Council is committed to providing a workplace culture of equity, inclusion and diversity that eliminates all forms of discrimination, harassment and bullying.

There are numerous social activities throughout the year available as well as the benefits of:

- Flexible working arrangements including working from home and flexi time options
- Employee Assistance Program and award-winning staff wellbeing program
- Career development and learning opportunities, we help our people grow
- Purchase of additional annual leave
- Free onsite parking
- Leave loading.

For more information More information on the role accountabilities and the key selection criteria can be found in the position description here .

If you believe you have the knowledge, skills and experience to fulfil this role and would like further information, please contact Jason Scammell, Acting Team Leader – Ranger Services on 5261 0600.

How to apply Applications are to be in Word or PDF format and should include a:

- cover letter including your statement addressing the selection criteria
- copy of your resume.

Please note that only applications with a statement addressing the selection criteria will be considered for this position.

Simply complete the application process by clicking the "Apply Now" button and we'll be in touch with you shortly regarding your application.

Applications close at 11.59pm Thursday 2 October 2025.

Surf Coast Shire Council is an equal opportunity and child safe employer.

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