Witchery - Concession Manager - David Jones Highpoint - VIC

3 weeks ago

City of Melbourne, Australia Country Road Full time

We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance. We are always on the look-out for dedicated, fashion forward and like-minded individuals

Witchery - Concession Manager - David Jones Highpoint - VIC

Apply now Job no: 1000115
Work type: Full-Time
Location: Melbourne - West
Categories: Store Management

As a Concession Manager, you will be responsible for delivering the concession stores financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed.

Key responsibilities

- Drive a customer centric culture, creating a warm and meaningful instore experience

- To drive sales, profit and productivity, by ensuring the achievement of all key performance indicators as set by the business

- Ensure the team have an understanding of all business objectives, with a clear focus on commercial acumen

- Inspire and empower your team through collaborative leadership, training and development

- Work collaboratively with other Concession, Floor Managers and Cluster Managers

- Embody our key cultural values of Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality

Attributes you possess

- A passion for the retail industry, exceptional service and a strong sense of personal style and presentation

- Proven experience in managing a fast paced retail, hospitality or similar business

- Ability to manage budgets, interpreting financial reports and generating efficient rosters

- Experience managing the performance, productivity, training and development of a large team

- Operational excellence, experience with stock control and visual merchandising

- Ability to build strong relationships with stakeholders across the business

Why work for us

- A competitive remuneration package, including incentives

- Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products. Further offers and discounts available at David Jones

- Excellent career progression involving regular training and on the job development

- A genuine, open and high performing culture

- Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

About Us

Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashion’s latest mood. We’re a daily source of inspiration, as we empower today’s women to express themselves through our collections wherever their life or ambition may take them. With a heritage of outstanding quality and design, we mix directional must-haves with beautiful basics, then add the finishing touches by way of fashion-forward accessories. We are the Style Authority. We are Witchery.

Advertised: 15 Oct 2025 AUS Eastern Daylight Time
Applications close: 14 Nov 2025 AUS Eastern Daylight Time

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