Retail Store

There’s something special about spending your days alongside like-minded people, just as committed to purposeful work as you. At Save the Children Australia, we attract bright and big-hearted people who are inspired to make a difference. Together, we are fearless in our pursuit of making lasting change for the children and communities who need it most.

Save the Children and 54 reasons: A place where your purpose matters.

We offer our customers more than just retail therapy. Save the Children op shops offer a unique shopping experience and the chance to support the numerous projects that help to create better lives for children in Australia and overseas. Surrounded by recycled fashion, toys, books and vintage gems, you will work with our State Retail Team and lead a team of dedicated volunteers to meet financial targets of our Queensland retail network and improve customer engagement.

This role is ideal for an existing Assistant Manager or Store Manager looking to take the next step in their career. If you are passionate about retail, have a commercial mindset, experience in understanding consumer needs and the fashion retail environment and want to contribute to an amazing and well-respected cause, this role is for you.

A place to make a difference

Here you’re empowered to make a difference in children’s lives by learning, sharing and collaborating to find new ways to solve problems. In this full‑time permanent position, based in Brendale, you’ll lead retail operations and stock management for the Brendale store and depot. This hands‑on role involves driving sales, supporting volunteers, ensuring excellent customer service, maintaining store presentation and overseeing the sorting, pricing and distribution of stock. Leading approximately 20 volunteers you will be part of our retail team and report to the Area Manager.

What you will do

- Achieving sales targets through effective retail strategies

- Maintaining strong visual merchandising and store presentation standards

- Collaborating with Retail stakeholders, including Area Managers, State Manager and Retail Operations team to ensure the right products are delivered to the right stores, maximising sales and inventory turnover.

- Maintaining pricing and sorting standards in line with the National Stock Strategy.

- Supporting, training, and developing a team of dedicated volunteers

- Developing and maintaining a depot layout that supports smooth product movement, efficient storage and safety in line with the National guidelines.

- Supporting Retail initiatives including set up of new stores as needed.

A place to feel valued

You are a dynamic, passionate, organised and people‑oriented individual with a passion for fashion. You like to be ‘hands on’ and have a high level of attention to detail. Most importantly, you have a strong commitment to Save the Children's vision and values and would love to see your work making a difference for children in need. Bringing your best, everyday, means having:

Qualifications

- Demonstrated retail experience, preferably in a fashion environment

- Strong leadership and influencing skills, with a successful track record in managing, engaging, and developing staff

- An ability to drive continuous improvement, provide accurate reporting and analyse data

- Strong written, interpersonal, and verbal communication skills

- Strong time management and organisational skills with the ability to adapt quickly

A place to belong

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

Benefits

- Opportunity to work on additional projects to enable you to stretch and feel connected to programs in a different way

- Individual learning plans to help map and deliver on your career development.

- Internal employment and development opportunities

- Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program

- Celebrate and feel supported in your diversity. We’ve established internal networks to support our diverse workforce, foster inclusion and allow you to bring your whole self to work (if that’s what you want) (Pride@Save, Parents and Carers@Save, Mental Wellness Alliance, Disability@Save, First Nations Advisory Committee).

- Full salary packaging benefits (please use this link to see how much this benefit could mean to you)

- Extra leave to use in a range of ways to ensure you’re able to perform at your optimum

Follow this link for the full list of our employee benefits.

Does this sound like the place for you?

We’d love to hear from you. Submit your cover letter and resume below.

We understand the need for work-life balance. We've advertised this role as full‑time permanent, but if you're looking for something different, please let us know. We offer flexible hours, remote working, and individual flexibility plans to ensure we’re providing you a personalised career.

We have tested our application process with diverse groups in mind, with the intent to ensure it's straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one‑size fits‑all when it comes to recruitment – so if we didn’t quite hit the mark for you, please let us know at people.culture@savethechildren.org.au. We’re dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter‑Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

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