Retail Sales Assistant

4 weeks ago

Townsville, Australia Poolwerx Corporation Pty. Ltd. Full time

Join the team at Poolwerx Albany Creek, Stafford and Samford

We’re on the lookout for a motivated and friendly Retail Sales Assistant to join our team. If you’ve got a knack for customer service and a background in retail or pool care – even better.

As a multi award winning family-owned business, we’re widely regarded as an Employer of Choice within the rapidly growing Pool & Spa industry.

We offer a flexible and supportive working environment with plenty of job variety, opportunity for professional growth, and exciting promotional opportunities.

We’re a close-knit, dynamic team who take pride in our service, and we’re growing fast. You’ll get hands-on training, support, and the chance to grow with the business.

What we're after:

Retail and pool industry experience preferred

A positive, can-do attitude — someone who takes initiative, shows up on time, and gets stuck in.

Strong communication skills — confident helping customers, answering questions, and guiding them through product options.

A genuine interest in learning — we’ll teach you water testing, chemical balancing, product knowledge, and more.

Team player vibes — you’ll work closely with both the retail and mobile technician teams.

Willingness to work across our Albany Creek, Stafford and other surrounding stores within our territories.

What you'll be doing:

Greeting and helping walk-in customers, answering product and service enquiries.

Conducting pool water testing and recommending treatment solutions (we’ll train you).

Selling a range of pool chemicals, equipment, and accessories — from floaties to filters.

Maintaining store presentation – restocking shelves, keeping things clean and tidy, and assisting with visual merchandising.

Learning the ins and outs of pool care products, and becoming a go-to in-store expert over time.

Supporting our service team with stock, equipment, and customer follow-ups.

Lending a hand with deliveries and / or basic admin tasks as part of the day-to-day.

Store opening, closing and cash handling.

What’s in it for you:

Be part of a fast-growing, family-run Poolwerx franchise with a great reputation.

Supportive team culture with training and development opportunities.

Long-term potential to grow within the business.

Flexible work locations and a variety of tasks — no two days are the same.

If you’re after a role with stability, flexibility, and real room to grow, this could be your perfect fit. We’re building something solid — and we’re after people who want to be part of that journey.

Use the below form to apply now, or share this advertisement with someone you might know who could be our right fit.

The success of Poolwerx is built on an agile, authentic and inclusive workplace – one that promotes mutual learning, respect, dignity and cultural openness, and we welcome and embrace different perspectives and backgrounds. Don’t meet every requirement? If you’re excited about this opportunity but your past experience doesn’t align perfectly, we’d love for you to apply anyway.

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