Team Leader

4 days ago

Perth, Australia StudentUniverse Full time

Overview

Team Leader ( Cruiseabout ) - Perth Southern suburbs, WA

Job no: 525688 | Brand: Cruiseabout | Location: Western Australia | Categories: Leisure Travel & Retail | Work type: Full time

Apply now | Refer a friend

Responsibilities

- Quoting, booking and invoicing cruise bookings and packages

- Ensure that KPIs are met, meeting and exceed monthly sales targets

- Support and handle walk in, email & telephone enquiries efficiently and accurately

- Maximise sales opportunities by upselling & cross-selling

- Monitor and action all relevant mailboxes daily

- Maintain accurate and comprehensive product information in order to deliver and generate sales

Who are you? / Qualifications

- Proven experience working in a customer service environment and working towards sales targets

- Minimum 2 years’ retail or wholesale experience in the Cruise or Travel Industry

- GDS experience

- Exceptional focus on details, adept problem-solving skills, and thrive under pressure

- Ambitious, highly motivated, and proficient in organizing tasks efficiently

Benefits / Perks

Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures

Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored ‘Familiarisation Cruises’ to explore new destinations and cruise products worldwide

Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry. Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd

Diverse Crew: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Explore Endless Horizons: Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability at the Helm: As stewards of the seas, we’re committed to sustainable practices that protect the environment for the future of cruising and tourism

Note: Please advise your leader before applying

Let’s turn your passion for cruise holidays into an unforgettable journey with us Join the cruise revolution and let’s make waves together #CruiseIntoYourDreamJob

#J-18808-Ljbffr

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