▷ [Apply in 3 Minutes] Branch Lead (14821)

Career Opportunities: Branch Lead (14821)

- Fantastic opportunity to take on a leadership role

- Permanent Full time (35 hours per week)

We’re currently recruiting for Branch Lead roles at our Balwyn and Kew Libraries —two unique opportunities to shape the future of library services in vibrant community settings.

If you're an enthusiastic, customer-focused leader ready to take on a dynamic role in our busiest library (Balwyn) or at a site undergoing a significant refurbishment (Kew), we’d love to hear from you.

A little bit about the role

Our six libraries are in demand with over 2 million loans, 970,000 visits, 38,000 attendees at programs and 81,000 enquiries in 2024/25.

As a Branch Lead, you’ll oversee the operations of Balwyn or Kew Library, ensuring services meet the diverse needs of the Boroondara community. It’s a busy role and you’ll lead a dedicated team, champion high-quality library services and digital offerings, and contribute to partnerships that extend the library’s reach and impact. In addition to this you will:

- Deliver contemporary library services that support recreation, culture, education, and information access

- Lead and develop staff to foster a collaborative and high-performing team

- Build and maintain internal and external networks

- Contribute to strategic projects and service improvements

- Support community engagement and lifelong learning initiatives

A little bit about you

You’re a dynamic and experienced professional with a passion for libraries and community service, and will bring:

- Strong leadership and team management skills

- A commitment to continuous improvement and innovation

- The ability to build meaningful relationships across teams and with the community

- Experience in delivering high-quality services—library experience is highly desirable but not essential

Employment Requirements

- Tertiary qualification in library and information science or relevant experience, is advantageous.

- National Police Record Check and valid Working with Children Clearance required.

How to Apply

Are you ready to take the next step in your library career and challenge yourself? Express your interest today

To express interest in this opportunity please do so online via the ‘Apply’ button by 11:59pm Wednesday 22 October 2025.

All applications must be made via the online portal; no applications direct to the hiring manager will be considered. Please indicate which role/s you are applying for in your cover letter.

For any further information please refer to the Position Description (Balwyn) and Position Description (Kew), or contact Aileen Carter during business hours on (03) 9278 4020 for a confidential discussion.

Council recognises the benefits of a diverse workforce for its employees and customers. To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds. If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Applicants must have the right to work in Australia. Council is a child safe organisation and as such, some applicants may be required to hold a Working with Children Clearance. Additionally, some applicants may also be required to undergo a National Criminal History check and/or medical check as per the requirements of the role.

We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or pcd@boroondara.vic.gov.au to allow us to help in any way we can.

Who are we?

The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.

We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide initiative, Transforming Boroondara Program.

You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.

With so much going on it’s a great time to join Boroondara

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