Mining Account Manager

4 weeks ago

Mackay Regional, Australia Alfabs Group Full time

Alfabs Group is a long-established, ASX-listed provider of turnkey solutions for complex, high-profile projects across the Infrastructure, Mining, Ports & Construction sectors.

Alfabs Mining is a leading provider of mining solutions, known for exceptional service, quality products, and a safety-first culture. As part of our Strategic Growth Plan and Queensland expansion, we’re seeking a highly skilled and motivated Mining Account Manager – QLD to help grow our footprint and deepen relationships across key Queensland mining regions.

Position Overview

You will own and grow a portfolio of client accounts for Alfabs Mining with a specific focus on building our Queensland presence. The role blends relationship management with new business development, ensuring best-in-class service while expanding market share. Success looks like a healthy pipeline, satisfied clients, and consistent delivery against revenue targets.

Key Responsibilities

- Lead customer service and account management for allocated clients; act as primary point of contact to resolve issues and escalate promptly when needed.

- Drive Queensland market growth: open doors, build networks, develop local partnerships, and convert new opportunities aligned to our QLD expansion roadmap.

- Develop and maintain trusted advisor relationships with client stakeholders and executive sponsors.

- Collaborate with internal teams (Customer Service, Product, Operations) to deliver “Quality on Time” outcomes.

- Prepare accurate forecasts, pipeline and projection reports; track key metrics (quarterly results, annual forecasts) and recommend course-corrections.

- Maintain strong product knowledge across the hire fleet and technical specs, matching client needs to the right solutions.

- Provide commercial support on proposals, variations, claims and contract amendments.

- Champion Alfabs’ safety, quality and continuous-improvement standards in every client interaction.

Skills & Experience

- Relevant tertiary qualifications in Business Administration, Sales or related field; current driver’s licence.

- Experience in the underground mining industry (or similar) is desirable.

- Proven success in account management / customer service with a track record of winning and growing accounts.

- Strength in communication, negotiation, analysis and problem-solving; commercially pragmatic and solutions-focused.

- Proficiency with CRM software and MS Office.

- Deep understanding of the coal mining industry and related equipment is highly regarded.

- Ability to manage multiple accounts while maintaining sharp attention to detail.

- Comfortable with regular travel to client sites and operations across QLD.

Why Alfabs Mining?

- Competitive salary and benefits package.

- Direct impact on a growth market as part of an ASX-listed group.

- A supportive, innovative and high-performance culture committed to safety, quality and operational excellence.

- Career development with exposure to major clients and projects.

#J-18808-Ljbffr

  • QLD Mining Account Growth Manager

    3 weeks ago

    Mackay Regional, Australia Alfabs Group Full time

    A leading provider of mining solutions is seeking a Mining Account Manager for Queensland. This role involves managing client accounts, driving market growth, and collaborating with internal teams to ensure service excellence. Ideal candidates will have experience in account management, strong communication and negotiation skills, and a solid understanding...

  • QLD Mining Account Growth Manager

    4 weeks ago

    Mackay Regional, Australia Alfabs Full time

    A leading mining solutions provider is seeking a highly skilled Mining Account Manager for their Queensland expansion. This role involves managing client accounts, driving market growth, and ensuring client satisfaction. The ideal candidate will have relevant qualifications and experience in account management, particularly in the underground mining sector....

  • Mining Account Manager

    1 week ago

    Mackay, Queensland, Australia Alfabs Full time

    Alfabs Group is a long-established, ASX-listed provider of turnkey solutions for complex, high-profile projects across the Infrastructure, Mining, Ports & Construction sectors.Alfabs Mining is a leading provider of mining solutions, known for exceptional service, quality products, and a safety-first culture. As part of our Strategic Growth Plan and...

  • Site Project Accountant – Mining Finance

    2 weeks ago

    Mackay Regional, Australia Thiess Pty Full time

    A leading mining company is seeking a Project Accountant to join their team in Mackay Regional, Australia. This role involves providing financial support for project profitability, budgeting, and collaborating with stakeholders. The ideal candidate will have at least 3 years of experience in the mining sector and strong accounting qualifications. The...

  • Boilermaker

    1 week ago

    Mackay Regional, Australia Field Mining Services Full time

    Apply now Job no: 497197 Work type: Casual Location: Mackay & Coalfields Categories: Boilermakers We’re searching for skilled tradespeople who want to be part of an award-winning local company. We’ll ensure you have everything you need to be fully site-ready from day one, and we’ll support you with ongoing training and development so you can build a...

  • Recruitment Officer

    4 weeks ago

    Mackay Regional, Australia Field Mining Services Full time

    Apply now Job no: 497118 Work type: Salary Location: Mackay & Coalfields Categories: Corporate/Shared Services About the Role We are seeking a proactive and motivated Recruitment Officer to join our team. In this role, you will be responsible for managing the full recruitment cycle – from advertising vacancies and shortlisting candidates to coordinating...

  • Key Account Manager

    2 weeks ago

    Mackay, Queensland, Australia Eight Recruitment 🐾 Full time

    No more rosters, no more tools. Use your mining know-how in a Monday-Friday role where real service, real relationships, and real results matter.Apply your underground mining knowledge to this roleMonday to Friday, your weekends are yours againManage established client accounts in the Bowen BasinYOUR NEW EMPLOYERYour new employer is a 100% Australian-owned...

  • Electrician - Roving Crew

    3 weeks ago

    Mackay Regional, Australia Field Mining Services Full time

    Apply now Job no: 497252 Work type: Casual Location: Mackay & Coalfields Categories: Electricians We want you: We’re looking for motivated and skilled Electricians who are ready to start right away. Whether you're seeking consistent work or greater flexibility, we offer hours that suit your lifestyle – a great chance to expand your skills in a...

  • Light Vehicle Mechanic

    4 weeks ago

    Mackay Regional, Australia Field Mining Services Full time

    Apply now Job no: 497254 Work type: Casual Location: Mackay & Coalfields Categories: Mechanical Fitters, Service Person We want you: Experienced LV Mechanic to join our team for a 7:7 Day Shift Roster, DIDO. You will have previous experience working within a mining environment. With a proactive attitude towards safety and your ability to service,...

  • Mechanical Fitter

    3 weeks ago

    Mackay Regional, Australia Field Mining Services Full time

    Apply now Job no: 497272 Work type: Casual Location: Mackay & Coalfields Categories: Mechanical Fitters We want you: Are you an experienced Mechanical Fitter with Rope Machine experience? If so, we want to hear from you! Join a high-performing team within a company experiencing strong and continued growth. We’re looking for people who take pride in...