Customer Enablement Specialist

2 weeks ago


Melbourne, Australia Cliftons Venues Full time

Customer Enablement Specialist – Sales and Services

Why You’ll Love This Role

Step into a dynamic role where your customer-centric approach drives business success. As a Customer Enablement Specialist - Sales and Services at our Sydney/Melbourne venues, you’ll be vital in managing client relationships and ensuring seamless event logistics. You’ll be the go-to expert for our Tier 4 clients, providing tailored solutions that turn opportunities into successful events.

This role is about building lasting client connections, identifying new business opportunities, and shaping client experiences from the first enquiry through to event delivery. You'll also gain exposure to clients from diverse sectors, expanding your professional network.

How This Role Will Transform Your Career

As you hone your skills in client management and event coordination, you’ll have the opportunity to advance into roles handling higher-value client portfolios, such as a Senior Account and Business Development Manager. You’ll also build a robust network of contacts, setting the stage for future growth.

Why You’ll Love Working at Cliftons

At Cliftons, you’ll work alongside driven and approachable professionals who are always ready to help. Our Customer Enablement Team is committed to excellence while fostering a supportive environment where your growth and development are priorities.

Enjoy a range of benefits designed to support your personal and professional journey:

All Roles Flex – Take advantage of ‘Me Days’, extra leave purchase options, and a paid mini-break before you start.

Recognition & Rewards – Be celebrated for your hard work and for living our FLIP IT values.

Lifestyle Perks – Enjoy discounts on retail, healthcare, entertainment, dining, and more.

Continuous Learning – Access LinkedIn Learning and receive a personalised career development plan.

What You’ll Be Doing

Handling both inbound and outbound sales leads.

- Proactively identifying opportunities to cross-sell and upsell Cliftons' services.

Managing client relationships, from initial enquiry through to event delivery.

Coordinating logistics for diverse events, including meetings, conferences, and virtual events.

Collaborating with internal teams to ensure a seamless client experience.

What We’re Looking For

Experience in a client-facing or sales role, ideally within a corporate or B2B setting.

Proven ability to achieve sales targets and build strong client relationships.

Excellent communication skills and the ability to manage multiple tasks efficiently.

A proactive, resilient attitude with a passion for delivering customer satisfaction.

How To Apply

If you’re looking for a role where you can grow, make an impact, and work with a team of dedicated professionals, we’d love to hear from you Please send us:

- A copy of your CV

- A copy of your cover letter

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The Cliftons Talent Community is the best way for you to stay informed about upcoming career opportunities, as well as relevant news and events. By signing up and connecting with us, you'll be able to let us know your skills, interests and desired career path.

Job Search

Classification

Location

Work Type

Keywords

Register your interest

The Cliftons Talent Community is the best way for you to stay informed about upcoming career opportunities, as well as relevant news and events. By signing up and connecting with us, you'll be able to let us know your skills, interests and desired career path.
It only takes a minute to enter your details. We will be in contact if a suitable vacancy opens.

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