Change Manager

Application closing date: Thursday, 21 August 2025
• 11:59pm, Canberra time

Estimated start date: Tuesday, 23 September 2025

Location of work: QLD

Working arrangements: Hybrid working arrangements (i.e. a combination of onsite attendance at an AEC office and remote working) will be considered at the discretion of the Hiring Manager with a typical 3 days in the office and 2 days working from home.

Length of contract: Until 30 June 2026

Contract extensions: 1x 12 months

Security clearance: Must be able to obtain Baseline

Rates: $110 - $130 per hour (inc. super)

The Enterprise Change Management Office (ECMO) provides support and advice to AEC staff to prepare, adopt and embrace change and transformation, and strives to be the AEC's change management centre of excellence. The ECMO's purpose is to support the AEC to meet its full potential through realising its organisational benefits by focusing on the people side of change. This is achieved by providing the structure and support to build sustainable change management capability and maturity across the agency. The ECMO contributes to a positive work culture that enables increased productivity and the likelihood of project delivery, change success and benefits realisation. There is a strong emphasis on cultural fit, as we focus on building a positive workplace culture, with strong collaboration, trust, and high performance. It will be expected that this role with embody and positively support the maintenance of this culture. Along with the AEC values, staff are committed to the APS values of being impartial, committed to service, accountable, respectful, ethical and stewardship.

The Australian Electoral Commission (AEC) is seeking to engage a Change Manager who will play a pivotal role in supporting the Enterprise Change Management Office (ECMO)and various teams in the AEC by planning and executing change support and deliverables. You'll act as the conduit between the ECMO and business, working closely with a diverse range of stakeholders to ensure fit for purpose materials are developed to support change readiness. You're focus will be to create and support the delivery of tailored change materials that enhance people's ability to apply, respond to, embed, and adapt to changes throughout the agency.

The role will be responsible for, but not limited to:

- Collaborate with multi-disciplinary teams to assess the impact of proposed changes and develop plans to mitigate risks and minimise disruptions
- Communicate effectively with stakeholder at all levels of the organisation
- Lead training sessions and workshops to educate employees on new technologies and process, and provide ongoing support to ensure change adoption
- Monitor and evaluate the effectiveness of change management efforts and make recommendations for continuous improvement.
- Provide event and operational staff with the support to champion and communicate the anticipated changes.
- Make and communicate decisions using good judgement, expertise and knowledge, governed by legislation, regulations, best practice principles or relevant operating instructions and procedures.
- Provide expert advice to AEC staff on managing change and overcoming resistance effectively.

Essential Criteria

1. Proven experience in implementing and delivering organisational change by engaging and motivating employees to embrace change
2. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organisation
3. Experience using the AEC's preferred methodology, Prosci, or other change methodologies
4. Experience with large-scale organisational change efforts impacting multiple teams.
5. A solid understanding of how people go through the change process, with a versatile set of tools and techniques to support them.
6. Demonstrated ability to work independently or as part of a team whilst contributing positively to the achievement of AEC objectives.
7. Effective communication and stakeholder engagement skills across a diverse stakeholder group.
8. Excellent stakeholder engagement skills, with the ability to liaise, negotiate, and represent effectively.
9. Ability to manage multiple work packages simultaneously whilst understanding dependencies and ensuring progress and quality.

Desirable Criteria

1. Relevant qualifications and / or industry certification.

HOW TO APPLY

Please provide an updated CV (a maximum of 3 pages) to reflect your suitability to the role based on the job description. You will also need to complete a response to the Essential and Desirable criteria above in a summary no more than 5000 characters in total.

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