Urgent: Sales Representative

Overview

Total Tools is looking for a Full-Time Sales Representative to work between 2 locations of Shepparton and Echuca. Reporting to our Business Development Manager you will be tasked with being the face of the business, working among the trade customers to improve customer efficiency by selling them the correct tooling to get the job done in the best way possible. Selling all brands and adapting to customer needs while delivering profitable results for the business. Commercial and account growth will be your main goal, driving sales on the road and servicing new and existing customers. This role requires someone who can work autonomously and achieve results.

Role with Australia/'s Ultimate Tool Shop Competitive Salary, with Tool of Trade Vehicle, Phone & Laptop Provided. Dynamic Sales Role - Build & Grow Relationships & Drive Sales for your Store

Responsibilities

- Customer Service: Provide advice and information on products; handle customer and supplier queries in person and over the phone, and offer solutions; train store team members on customer service standards for account customers; resolve complaints or refer to Store Manager/Store Owner for resolution; organise the despatch of customer special orders and item delivery; build solid working relationships with key stakeholders and accounts; liaise with and find solutions for current and potential clients; develop and implement sales plans and initiatives; effectively manage your diverse customer base; analyse sales and customer data to identify new opportunities; attract new customers and grow existing business; achieve sales, margin, and product mix targets.
- Sales & Account Management: Actively seek to introduce the business to new customers weekly and promote business growth; prepare objectives with the Owner annually and review monthly; set appropriate business unit objectives and review monthly; monitor performance of sales for each account; ensure adherence to group guidelines, particularly in relation to customer service; maintain effective communication with the Store Owner/Franchisee; be aware of competitor activity and advise the Store Manager accordingly; arrange for regular visits to key account customers including creating and maintaining a call cycle; increase transaction values and margins through effective sales techniques and opportunities; monitor sales and margin figures with incremental targets.

Qualifications

- Previous retail and/or sales experience
- Proven ability to achieve and exceed targets
- Able to develop and maintain B2B relationships and influence decision-making
- Strong work ethic and a /'can do/' attitude
- Organised with excellent time management skills
- Self-motivated with the ability to work autonomously as well as in a team
- Strong verbal and written communications skills with an eye for detail
- Comfortable with technology; computer literacy is a must with a professional phone manner
- Understanding of the trade and industrial sector is an advantage

Benefits

- Competitive salary, laptop, and phone - all the tools to do your job
- Ongoing product training in market-leading brands like Bosch, Makita, Milwaukee, and more
- Commitment to ongoing job security, development, and growth

All that is left to do is to apply to join the Total Tools team

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.

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