Park and Garden Manager

3 weeks ago

Council of the City of Ryde, Australia ClearCompany Full time
Park and Garden Manager

Looking for your next leadership role in a new and growing industry sector? Strong customer focus is a must. Excellent remuneration, benefits, and career opportunity available.

About you

You are an experienced people leader in a customer-focused industry such as retail or hospitality. You are used to dealing directly with your customers and very much believe in leading from the front. You have led diverse teams and have a track record delivering commercial outcomes as well as positive experiences. Further you will have:

1. Experience monitoring, analysing and reporting on the performance of a location.
2. Experience developing and maintaining local business relationships.
3. Promoting a customer service culture and handling customer service complaints.
4. Experience identifying business development opportunities.
5. Understanding of relevant health, safety and environmental risks.
6. Ability to demonstrate empathy and compassion with client families and employees.
7. Current unrestricted driver's licence.

A little bit about us

InvoCare is an industry leader operating funeral homes, cemeteries and crematoria across Australia, New Zealand and Singapore. We are a continually evolving organisation dedicated to supporting families to honour lives and celebrate memories for generations.

About the role

As the Park and Garden Manager, you will lead our Cemetery and Crematoria employees and work collaboratively across the business ensuring the delivery of objectives across Customer, Culture and Commercial dimensions. Day to day you will be responsible for:

1. Promoting a customer service culture, ensuring customer expectations are met or exceeded and monitor and respond to customer feedback.
2. Understanding the market, competitors and changing consumer needs to identify opportunities to grow market share.
3. Establishing and maintaining connections to community and business networking groups to grow awareness of our brands.
4. Delivering the target financial metrics including the delivery of quota and non-quota revenues and capital expenses.
5. Planning and executing sales activity planning to deliver targeted revenue objectives.
6. Establishing necessary work routines to maintain excellent park presentation and maintain equipment and facilities within required standards.
7. Conducting ongoing reviews, inspections and audits to ensure company policies, procedures and legislative requirements are being met.

How to Apply:

InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth.

If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.

To learn more about careers at one of the InvoCare brands please visit our careers page: https://www.invocare.com.au/careers/

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