Youth Assistant House Supervisor

An opportunity for an Assistant House Supervisor (2IC) to join our supportive, experienced and dedicated team in North Metro

About the role:

Are you ready to make a real difference in the lives of young people?

We’re looking for a House Supervisor who’s passionate about creating a safe, stable, and supportive environment for young people living in out-of-home care. In this vital role, you’ll lead and inspire a team of Residential Care Workers, helping shape a positive day-to-day experience for the young people in our care.

This isn’t just a job — it’s a chance to be a consistent, trusted adult in the lives of young people who need it most.

What You’ll Do:

- Oversee the daily operations of the home when the primary House Supervisor is off duty or not present.

- Support, guide and coordinate a team of dedicated Residential Care Workers.

- Ensure that each young person in the home feels safe, respected, and empowered.

- Uphold and model trauma-informed and person-centred care in every aspect of the home.

Where You’ll Work:

You’ll be based in one of our residential homes, part of our Out of Home Care Program, reporting to the House Supervisor or the Coordinator in their absence. These homes are more than just a place to live — they’re a foundation for young people to grow, heal and thrive.

Why You?

You're a calm, compassionate leader who believes every young person deserves safety, respect and a chance to build their future. You’re organised, empathetic and can bring structure and warmth into a shared living space.

We have various opportunities available in our North Metro Melbourne team. The positions report to the House Supervisor.

Our Offer

- Hourly Rateof $44.58 to $47.97 as outlined in the SCHADS Award Level 4, dependent on qualification and experience. Penalty and allowances are applied on top of hourly rate.

- Salary packaging–we can help you to maximize yoursalary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.

- Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.

- Fitness Passport - which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.

- Employee Assistance Program-Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.

- Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.

Key Selection Criteria:

To be successful in this role, you will have:

- A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families.

- Demonstrated ability to supervise, lead and support a team of residential care workers.

- Demonstrated experience and knowledge of the residential care field, particularly within a therapeutic environment.

- Proven ability to relate to and work with young people with social, emotional and behavioural difficulties.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

Requirements:

- Hold a current and valid Driver’s Licence;

- Hold a current and valid Employee Working with Children Check

- Satisfactory Criminal History Check (paid for by MacKillop);

- Hold a valid and current NDIS Workers Screening Check

- Relevant Diploma with substantial experience, including four (4) additional mandatory competencies (top up units)

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people.Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

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