Urgent Library Assistant

Overview

Permanent, part-time (average of 20 hours per fortnight).

The City of Rockingham is located 40km south of the Perth CBD and is one of the fastest growing local governments in the south metropolitan area. We are responsible for the provision and delivery of high quality services, facilities and events that meet or exceed community expectations. Providing a safe and healthy workplace for our employees is important to us and we are committed to employing team members who share the City’s Values of Recognition, Ethics, Service, Professional Development, Empowerment, Communication and Teamwork – RESPECT. These Values are incorporated into all aspects of employment at the City.

Based at Safety Bay Library, you will assist with the delivery of a vibrant and innovative library and information service to the Rockingham community. This may include working at our other libraries from time to time.

Role summary

This role involves a variety of duties with a strong focus on providing exceptional customer service and an opportunity to develop new skills. This position also supports specialist library staff with promotions, displays and library events and activities, along with general administrative assistance.

Responsibilities

You will have previous experience in a busy customer service environment and good computer literacy skills, with a passion for learning new programs. You are able to cope under pressure and prioritise tasks efficiently. You communicate effectively with a diverse range of people of all ages and backgrounds.

Selection criteria

To be considered for this role, you must address the following selection criteria as part of your application:

1. Effective customer service skills and demonstrated experience in a busy customer service environment

2. A keen interest in technology including web searching, general troubleshooting and social media tools

3. Good interpersonal skills and ability to communicate effectively with people of all ages

4. Ability to work in a team environment

5. Ability to organise own time and work in a changing environment

Salary and benefits

We are offering a gross salary of $66,426 per annum (pro-rata) and:

- 12% superannuation with the option to co-contribute up to a further 5%

- A variety of health and wellbeing programs including a physical health reimbursement subsidy payment of up to $200 per annum, free flu vaccinations, free skin cancer checks, mental health programs and Employee Assistance Provider (EAP) services

- A culture of learning with training/development opportunities including paid study leave and study fees

- Salary packaging opportunities for motor vehicles, etc.

An information package, including the position description, is available on our website.

If you identify as a person with disability and require adjustments throughout the recruitment and selection process please contact the Recruitment Team via email at jobs@rockingham.wa.gov.au or phone 08 9528 0333. We’re happy to discuss options to assist you e.g. we can provide alternate formats for application forms, or alternate methods of applying.

Applications must be submitted online by 4pm, Wednesday 8 October 2025.

The City reserves the right to close applications early should a suitable pool of applications be received before this date. This means that applications will be assessed as they are received and may close without notice. If you are interested, please apply as soon as possible.

This process may be used to fill future similar permanent or fixed-term positions that may become available in the City during the next 12 months.

The City of Rockingham encourages candidates from a diverse range of backgrounds to apply – First Nations people, people living with disability and people who speak a first language other than English.

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