Sales Support Specialist
2 days ago
# At Chubb we are driven by a powerful purpose - to protect your worldSales Support Specialist page is loaded## Sales Support Specialistlocations: 1A/21 South Street, Rydalmere Sydney NSW 2116, Australia Chubbtime type: Full timeposted on: Posted Todayjob requisition id: JR40003816**About VitalCALL**At VitalCALL, we are Australia’s leading provider of personal emergency response systems, empowering individuals to live independently while staying safe. For decades, we’ve been committed to delivering reliable support and exceptional customer service across the country.**The Role**We’re looking for someone with sales expertise, great interpersonal skills, and a commitment to delivering excellent service—all while helping customers feel supported and valued.**Responsibilities**As a Sales Support Specialist, you will:* Handle inbound inquiries from customers and Referrers and provide information on VitalCALL products and services.* Proactively follow up with dormant leads and existing customers to secure conversions and upsell additional solutions.* Prepare and manage quotes, ensuring accurate pricing and information.* Build meaningful relationships over the phone, identifying customer needs to recommend tailored solutions.* Assist customers through the sales process, providing guidance and resolving concerns professionally.* Collaborate with team members across departments to ensure smooth service delivery.* Maintain sales records and data in the CRM system, ensuring accuracy and adherence to company policies.**What We’re Looking For*** Proven experience in customer service, internal sales, or a related role.* Excellent verbal and written communication skills with a friendly and empathetic tone.* Ability to build rapport easily and identify customer needs to offer solutions.* Strong organizational and time-management skills, able to handle multiple inquiries efficiently.* A commitment to providing outstanding customer experiences.* Familiarity with CRM software and basic computer systems.* A team player with a proactive and positive attitude.* Be part of a company dedicated to making a real difference in people’s lives.* $75,000 per annum plus super* Free and onsite car parking available* Supportive and collaborative team culture.* Engage in meaningful work where your contributions truly matter.* Celebrate monthly birthdays with lunch and cakeIf you’re ready to take your sales skills to the next level and join a team that’s transforming lives, we’d love to hear from you**Additional Information**Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companiesWe believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.#BR-CBlocations: 1A/21 South Street, Rydalmere Sydney NSW 2116, Australia Chubbtime type: Full timeposted on: Posted 4 Days Ago
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