Planned Surgery and Endoscopy Scheduler

Select how often (in days) to receive an alert: Division: Surgery Endoscopy Anaesthesia Services Program: Planned Surgery and Endoscopy Enterprise Agreement: Varied Health and Allied Services, Managers and Ad Job Function: Administration & Leadership Project: - Employment Type: Ongoing, Full Time - Salary: Grade 1 - Level 1 to Level 5 (HS1 to HS17) + Superannuation + Salary Packaging About the role The Surgery, Endoscopy & Anaesthesia Division is seeking a motivated and detail-oriented individual to join our Planned Surgery & Endoscopy Access Team as a Scheduler. This role plays a key part in ensuring timely and effective delivery of care by managing patient data and scheduling appointments for surgical and endoscopic procedures. Key responsibilities - Accurately enter patient data into patient management systems - Schedule appointments for patients on the preparation list - Provide customer service to patients and their carers - Perform office duties as required - Must be able to manage competing priorities and multitask About you - Excellent organisational and prioritisation abilities - Excellent computer skills including proficiency in M365 Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs. With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage. We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology. We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges. Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall. Compensation and benefits - Competitive salary packages aligned with market standards. - Health and wellbeing programs, including flexible work arrangements. - Scholarships and grants to support your continuous learning journey Learning and development opportunities - Access the Western Health Learning Academy (WHA) for personalised learning pathways. - Professional growth programs, including postgraduate studies and clinical education. - Mentorship and career support. Community impact and inclusion - Make a meaningful difference in patients’ lives through compassionate care. - Join a workforce that champions diversity and inclusion. - Engage in community wellbeing initiatives and groundbreaking healthcare research. Organisational culture and environment - Thrive in a collaborative, compassionate and innovative team environment. - Be part of a culture that celebrates continuous improvement and excellence in healthcare. Ready to make an impact? If you’re passionate about compassionate care, innovation, and improving patient access, we’d love to hear from you. Simply click on the "apply" button and follow the prompts. If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying. Closing date: 11:59pm on the 9 December 2025. Enquiries: For further information about this role, contact Guy De Mel (Planned Surgery Access Administration Manager) via 0478 918 835. Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people. Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable). Western Health does not accept unsolicited resumes/applications from recruitment agencies. Western Health acknowledges the Traditional Custodians of the land and pay our respects to Elders past, present and emerging. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities. #J-18808-Ljbffr