General Manager

OVERVIEW

An exciting senior leadership opportunity exists for an experienced property professional to oversee a major commercial tower and an expanding South Australian precinct. This role offers a unique blend of strategic leadership, portfolio management, stakeholder engagement, and operational oversight across premium office, retail, and mixed‑use assets. As the General Manager – SA, you will provide strategic direction, ensure superior service delivery, and drive high performance across all facets of the portfolio. You will lead a multidisciplinary team, cultivate a culture of excellence, and deliver exceptional tenant and customer experiences. This role is pivotal to the ongoing growth, performance, and long‑term success of the precinct.

Key Responsibilities: Portfolio & Asset Management

- Oversee day‑to‑day operations across a major commercial tower and associated premium retail asset.

- Prepare and manage annual budgets, forecasts, CAPEX programmes, and strategic asset plans.

- Monitor financial performance, including rent collection, arrears, leasing administration, and contract compliance.

- Conduct regular inspections to ensure safety, presentation, and operational standards are met.

- Drive risk management, sustainability, and ESG initiatives across the portfolio.

Retail Precinct Management

- Build strong relationships with retailers and oversee retail operations in line with legislative requirements.

- Partner with internal teams to enhance retailer performance and consumer experience.

- Administer leases, monitor tenant obligations, manage disputes, and maintain retail operating frameworks.

- Develop and maintain precinct handbooks, operational rules, and consistent reporting systems.

- Foster exceptional tenant satisfaction, retention, and engagement.

Leadership & Team Development

- Lead, mentor, and develop the South Australian team, promoting accountability and collaboration.

- Build a positive performance culture that aligns with organisational values.

- Support professional development and enhance capability across the team.

Reporting & Compliance

- Produce timely and accurate operational, financial, and stakeholder reports.

- Ensure full compliance with relevant legislation, leases, contracts, and internal policies.

- Maintain robust systems for asset performance, tenant reporting, and operational monitoring.

BENEFITS

- Rare opportunity to come about in Adelaide

- Fantastic salary structure with further company benefits

- Be a part of the change in Adelaide's property industry

- Work directly for the landlord and be close to key decision makers

- Amazing support from Adelaide and other capital cities

CRITERIA

- 10+ years’ experience in senior property or asset management, ideally across premium‑grade or complex mixed‑use environments.

- Proven track record delivering major commercial, multi‑stage developments or large‑scale precincts.

- Strong financial, analytical, and commercial acumen.

- Experience managing tenants, retailers, service providers, and government stakeholders.

- Strong technical understanding of property operations, facilities management, compliance, and leasing.

- Tertiary qualifications in Property, Business, Finance, or related areas.

- Experience with property management software systems (Yardi highly regarded).

- Strong capability in stakeholder engagement, conflict resolution, and customer experience enhancement.

If you would like to hear more, call Mallory Perkins on 0493 247 029 or Paige Drummond on 0447 596 028 or send your CV to paige.drummond@castrecruitment.com.au.

Please note only shortlisted candidates will be contacted.

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