Senior Administration Officer

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Job no: 501393
Work type: Full time
Location: Launceston
Categories: Administration

- Act as a point of escalation for more complex queries

- Provide a broad range of front of house administrative support

- Full Time, Ongoing role based in Launceston

About the opportunity

Sciences and Engineering is looking for a supportive and detail oriented Senior Administration Officer.

In this role you will provide a broad range of high-quality administrative support and front-of-house reception to Academic Units across Sciences and Engineering. This fast paced, high-volume environment has a strong focus on contributing efficiently and responsively to critical day-to-day operations.

Acting as the first point of reference for our Administrative Officers on more complex requests, you will be a team player with a supportive nature. You will have strong organisational skills allowing efficient multi-tasking and prioritisation of varied work tasks, and taking initiative will be second nature to you.

If you love administration, supporting continuous improvement initiatives, and you’re ready to play a key role in an effective, positive team environment, this role is for you.

What you’ll do

- Complete a broad range of administrative duties to assist and support the service delivery needs of the Academic Units.

- Provide guidance to Administrative Officers, acting as a point of escalation, in response to a broad range of queries received from Academic Units.

- Actively contribute to a people centric service experience by developing and maintaining strong people focused relationships with stakeholders, and ability to advise on policies, processes, and systems relevant to Academic Units.

- Contributing to the development and implementation of Standard Operating Procedures and effective use of university systems.

- Support continuous improvement initiatives and projects while ensuring compliance with relevant legislative requirements, internal policy, and procedures.

What we’re looking for

- Demonstrated administrative skills including experience with email, spreadsheet database, presentation software, and the internet as a resource.

- Demonstrated commitment to customer service excellence and proactively contribute to the continuous improvement of systems, processes, and procedures.

- Proven ability to work in a collaborative team environment and demonstrated capacity to act as a point of escalation for less experienced team members.

- Ability to interact with a wide range of stakeholders with a positive can-do attitude.

- Exceptional organisational skills with strong attention to detail and a demonstrated ability to prioritise and complete tasks within defined deadlines.

Salary details

Appointment to this role will be at HEO 5 and will have a total remuneration package of up to $105,665 comprising base salary within the range of $80,869 to $90,312 plus 17% superannuation.

How to Apply

- To apply online, please provide your CV and 1-2 page cover letter outlining your interest in the role, skills, capabilities and experience. You do not need to separately address the success profile criteria.

- For further information about this position, please contact Meera Raja, Coordinator, Continuous Improvement on Meera.Raja@utas.edu.au

- For current UTAS staff, in submitting your application, you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.

- Please refer to the attached Position Description Below for full details.

Applications close Wednesday, 10 December 2025, 11.55pm

The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land, sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present.

As part of our commitment to a safe and inclusive workplace, employment history and police checks may be conducted as part of the selection process.

To be eligible for this position, you are required to hold Australian or New Zealand Citizenship, permanent residency or a valid visa that enables you to fulfil the requirements of this role.

Advertised: 26 Nov 2025 Tasmania Daylight Time
Applications close: 10 Dec 2025 Tasmania Daylight Time

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