Dental Patient Liaison Coordinator

1 week ago

Melbourne, Victoria, Australia Macro Recruitment Full time
A Full-Time role or option for part time within a supportive environment for Patient Liaison Coordinator or Front Desk Coordinator to ensure smooth daily operations for a busy dental practice.

- Requires: Strong attention to detail, excellent communication skills, and previous reception experience.
- Salary guide: $32 - $40 per hour
- Location: City of Bayside, VIC.

Your normal day will involve:

- Managing the front desk: welcoming patients, answering phones, and scheduling appointments
- Coordinating treatment plans and liaising with clinicians
- Overseeing lab work pick-ups and deliveries Assisting with payment plans and billing processes
- Preparing daily patient huddles and treatment summaries
- Maintaining accurate patient records and ensuring seamless service delivery

The role of a Patient Liaison Coordinator goes beyond front desk duties — you'll be the central point of communication between patients and clinicians, ensuring a smooth and positive experience from arrival to post-treatment planning. This position suits someone who is not only warm and professional but also highly organised, detail-oriented, and confident managing multiple responsibilities.

Your next employer is a well-regarded, high-end dental clinic that offers long-term stability, a respectful team culture, and the chance to play a key role in the patient care journey. They value initiative, reliability, and genuine care — for their patients and their staff alike.

You will need:

- Previous experience as a receptionist or administration (dental/medical a bonus but not essential)
- Excellent communication and interpersonal skills
- Strong attention to detail and task follow-through
- A proactive, organised mindset — you'll need to own the role, not learn from scratch
- A valid driver's license and reliable vehicle

Job benefits include:

- Stable full-time or part-time hours with a clear shift pattern.
- Supportive and collaborative team environment.
- Time off during public holidays including Easter and Christmas.
- Opportunity for professional development in the dental field.

Not quite right for you? Let us help you find a better match. Please email us a copy of your CV to at jobshop@macrorecruitment.com.au. Please let us know your ideal role, salary range, and suburb.

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