▷ Urgent Search Customer Service

4 weeks ago

City of Melbourne, Australia MAPM International Full time

About the Role

We are seeking a motivated and detail-oriented individual to join our team in Customer Service & Sales Administration Support. This role combines customer service, sales support, and general office administration. It’s an excellent opportunity for someone looking to build a career in sales, administration, or the footwear/apparel industry.

You will play a key role in supporting the sales team, delivering excellent customer service, and ensuring smooth day-to-day office operations.

Key Responsibilities

- Act as the first point of contact for customer inquiries via phone and email

- Deliver outstanding service to retail partners, sales agents, and direct consumers

- Support the sales team with accurate order entry, processing, and tracking

- Maintain up-to-date records of orders, returns, and exchanges

- Assist in preparing sales reports, presentations, and product information packs

- Liaise with logistics, warehouse, and product teams to ensure timely delivery of goods

- Handle customer issues with professionalism and efficiency to achieve positive outcome

Administration & Office Support

- Manage incoming calls, emails, and general office administration tasks

- Book and track domestic and international shipments with carriers including FedEx, TNT, and Australia Post

- Verify courier invoices against bookings, investigating and resolving discrepancies as needed

- Oversee petty cash, credit card, and Australia Post account reconciliations

- Maintain organised filing systems, data entry, and accurate office records

- Monitor and replenish office supplies as required

- Assist with coordinating meetings, travel arrangements, and calendar management

- Provide support across ad hoc projects and day-to-day operational tasks

What We’re Looking For

- Strong written and verbal communication skills

- A customer-first mindset with a positive, helpful attitude

- High attention to detail and accuracy in data entry and order processing

- Ability to manage multiple tasks and deadlines in a fast-paced environment

- Proficiency in Microsoft Office (Excel, Outlook, Word); willingness to learn ERP/CRM systems

- Previous experience in customer service, sales support, or administration (preferred but not essential)

- Interest in footwear, fashion, or retail industries highly regarded

What We Offer

- Entry-level role with full training provided

- Career development opportunities in sales, product, or account management

- Exposure to leading footwear brands and industry professionals

- A supportive and collaborative team environment

#J-18808-Ljbffr

  • ▷ [Urgent Search] Professional Services Consultant

    4 weeks ago

    City of Melbourne, Australia Silverfort Full time

    Make the most out of Silverfort with our knowledge base.## Professional Services ConsultantMelbourne, Australia#### About The PositionSilverfort is a cyber-security company that develops a revolutionary identity protection platform. Using patented technology, our product enables strong authentication across entire corporate networks and cloud environments,...

  • ▷ Urgent Search: Customer Service

    2 weeks ago

    City of Melbourne, Australia GPC Asia Pacific Full time

    Overview A fantastic opportunity to join our Sunshine West branch and bring your sales experience to the table. Enjoy work life balance, career progression and more! - Get rewarded for your contribution! - Located at Sunshine West branch with available on-site parking. - Opportunity to progress within the business. Motion is a business operating across...

  • ▷ Urgent Search: Search Analyst

    4 weeks ago

    Melbourne, Australia RGA Global Full time

    About R/GA R/GA is an independent creative innovation company for the intelligence age. We harness design and technology to create more valuable experiences for people and brands. A company of reinvention, we evolve as technology reshapes the world, and we help our clients do the same. Our work connects the potential of key technologies, platforms, and new...

  • Customer Service

    6 days ago

    Melbourne City Centre, Australia HAYS Full time

    Customer Service & Administration Officer, 6 Month Contract, $32 - $35 + Super, Port Melbourne, Start ASAP **Your new company** A manufacturing company based in Port Melbourne is searching for a Customer Service & Administration Officer to join their team. **Your new role** - You will answer the phones and handle customer inquiries which are service based...

  • Project Architect

    3 weeks ago

    Council of the City of Sydney, Australia Kappa Executive Search Full time

    Overview Take the lead on high-profile projects that will push your design and technical skills to the next level. You’ll work on Sydney’s most talked-about buildings while gaining hands-on experience from concept to construction. With full-time office access and flexible hours, you can manage your day how it works best for you. The studio’s location...

  • Paid Search Executive

    4 weeks ago

    City of Melbourne, Australia JobHoller Full time

    PPC Executive - 1+ years' experience in paid search - paid social skills are beneficial - Hybrid role - Offices based in East Melbourne - Up to $80K+ - Great growth and development opportunities For more information or a more personalised application please email shannon.harrison@searchability.com.au WHO ARE WE? As one of the more seasoned agencies in...

  • Urgent Search! Discreet Services Operator

    3 weeks ago

    City of Brisbane, Australia Armaguard Group Full time

    Job no: 499651 Work type: Casual Company: Point 2 Point Secure P/L Location: Brisbane Advertised: 03 Jul 2025 E. Australia Standard Time Applications close: Apply now Operating since 1938, Linfox Armaguard Group has evolved from a cash-in-transit business to a leading secure currency supply chain and technology solutions enterprise. Trusted by our...

  • M.Arch Graduate

    3 weeks ago

    Council of the City of Sydney, Australia Kappa Executive Search Full time

    Overview Established for over 30 years this firm area diverse team of professionals whose expertise spans urban design, master planning, architecture and interior design. They have an ever expanding portfolio of high quality, residential, civic and mixed use projects. This organisation can offer you an excellent platform to develop and grow your experience...

  • (Urgent Search) Customer Service Specialist

    3 weeks ago

    City of Brisbane, Australia Metso Corporation Full time

    Customer Service Specialist Primary Location: Eagle Farm, Brisbane, QLD, AU Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of...

  • ▷ [Urgent Search] Merchandiser - Footscray

    5 days ago

    City of Melbourne, Australia Savers Australia Pty, Ltd. Full time

    About the Role Reporting to the Production Manager at our Footscray store, you will be responsible for making sure our retail floor is filled with treasures for our customers. A typical day might include: - Filling the sales floor with pre-loved items that have already been sorted and prepared by the production team - Engaging with our customers -...