
▷ Urgent Search Customer Service
5 days ago
About the Role
We are seeking a motivated and detail-oriented individual to join our team in Customer Service & Sales Administration Support. This role combines customer service, sales support, and general office administration. It’s an excellent opportunity for someone looking to build a career in sales, administration, or the footwear/apparel industry.
You will play a key role in supporting the sales team, delivering excellent customer service, and ensuring smooth day-to-day office operations.
Key Responsibilities
- Act as the first point of contact for customer inquiries via phone and email
- Deliver outstanding service to retail partners, sales agents, and direct consumers
- Support the sales team with accurate order entry, processing, and tracking
- Maintain up-to-date records of orders, returns, and exchanges
- Assist in preparing sales reports, presentations, and product information packs
- Liaise with logistics, warehouse, and product teams to ensure timely delivery of goods
- Handle customer issues with professionalism and efficiency to achieve positive outcome
Administration & Office Support
- Manage incoming calls, emails, and general office administration tasks
- Book and track domestic and international shipments with carriers including FedEx, TNT, and Australia Post
- Verify courier invoices against bookings, investigating and resolving discrepancies as needed
- Oversee petty cash, credit card, and Australia Post account reconciliations
- Maintain organised filing systems, data entry, and accurate office records
- Monitor and replenish office supplies as required
- Assist with coordinating meetings, travel arrangements, and calendar management
- Provide support across ad hoc projects and day-to-day operational tasks
What We’re Looking For
- Strong written and verbal communication skills
- A customer-first mindset with a positive, helpful attitude
- High attention to detail and accuracy in data entry and order processing
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Proficiency in Microsoft Office (Excel, Outlook, Word); willingness to learn ERP/CRM systems
- Previous experience in customer service, sales support, or administration (preferred but not essential)
- Interest in footwear, fashion, or retail industries highly regarded
What We Offer
- Entry-level role with full training provided
- Career development opportunities in sales, product, or account management
- Exposure to leading footwear brands and industry professionals
- A supportive and collaborative team environment
#J-18808-Ljbffr
-
City of Melbourne, Australia Silverfort Full timeMake the most out of Silverfort with our knowledge base.## Professional Services ConsultantMelbourne, Australia#### About The PositionSilverfort is a cyber-security company that develops a revolutionary identity protection platform. Using patented technology, our product enables strong authentication across entire corporate networks and cloud environments,...
-
▷ Urgent Search! Facilities Coordinator
2 weeks ago
City Of Cockburn, Australia Royal Flying Doctor Service of Australia Full timeAbout the role The RFDS operates over five bases within Western Australia, as well as providing housing within these regional areas for employees. The Facility Coordinator leads coordination for our Jandakot base and provides support to the Facility Manager and the Base Admins in the regional locations. - Identify and undertake due diligence on potential...
-
Paid Search Executive
3 days ago
City of Melbourne, Australia JobHoller Full timePPC Executive - 1+ years' experience in paid search - paid social skills are beneficial - Hybrid role - Offices based in East Melbourne - Up to $80K+ - Great growth and development opportunities For more information or a more personalised application please email shannon.harrison@searchability.com.au WHO ARE WE? As one of the more seasoned agencies in...
-
▷ Urgent Search: Search Analyst
7 days ago
Melbourne, Australia RGA Global Full timeAbout R/GA R/GA is an independent creative innovation company for the intelligence age. We harness design and technology to create more valuable experiences for people and brands. A company of reinvention, we evolve as technology reshapes the world, and we help our clients do the same. Our work connects the potential of key technologies, platforms, and new...
-
[Urgent Search] Success Customer Service
2 weeks ago
City Of Cockburn, Australia LookSmart Alterations Full timeLookSmart Alterations is Australia and NZ's largest Clothing Alterations franchise with over 120 stores located in major shopping centres. We specialise in clothing alterations and repairs, with selected branches providing dressmaking and dry cleaning. We are seeking a highly motivated, customer-focused individual to fill our Customer Service / Front of...
-
▷ Urgent Search: Customer Service Specialist
2 weeks ago
City of Brisbane, Australia Metso Corporation Full timeOverview We are seeking a Customer Service Specialist to join our Brisbane team. In this role, you’ll be at the heart of customer operations, supporting projects, processing orders, and ensuring seamless service delivery. This is an exciting opportunity to build a long-term career in the mining technology industry while developing in-demand skills in...
-
▷ Urgent Search: Customer Service Officer
1 week ago
City Of Bayswater, Australia City of Bayswater Full timeAbout us City of Bayswater: we believe great communities are built by people who care. We’re guided by values, purpose, and a passion for meaningful change. We prioritise sustainability, community wellbeing, and welcoming places where everyone can thrive. As an employer, we value inclusion, balance, and personal growth, and offer opportunities to develop...
-
[Urgent Search] Title:
2 weeks ago
City Of Mandurah, Australia Officeworks Ltd Full timeOverview Location: Mandurah, Western Australia, AU About us At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring. With close to 10000...
-
▷ (Urgent Search) Retail Associate
2 weeks ago
City of Brisbane, Australia Luxottica Full timeSelect how often (in days) to receive an alert: Create Alert We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic...
-
Customer Service
2 weeks ago
Melbourne City Centre, Australia HAYS Full timeCustomer Service & Administration Officer, 6 Month Contract, $32 - $35 + Super, Port Melbourne, Start ASAP **Your new company** A manufacturing company based in Port Melbourne is searching for a Customer Service & Administration Officer to join their team. **Your new role** - You will answer the phones and handle customer inquiries which are service based...