Community Branch Manager

7 days ago

Wollongong City Council, Australia IMB Bank Full time

Community Branch Manager - Sutherland Shire

- Located in Sutherland Shire – Competitive Salary & Benefits
- Genuine opportunity to impact positive financial outcomes for customers
- Lead a team and grow a local business to greater success

We have an exciting new career opportunity for a Community Bank Manager with a flair for relationship development and leadership, to provide support to the Sutherland Shire region. As an integral part of our NSW leadership team, you will be comfortable providing hands-on management and lending service and support to our teams and customers.

About the role:

As we strengthen our presence and brand as a genuine challenger bank in the Sydney market, we are looking for a Community Branch Manager to join our local retail network team to help deliver on the business plan for the branch and the region, focusing on key areas including:

- Managing a small team to achieve both branch and employee objectives
- Connecting in the community and building relationships with members by providing positive interactions and experiences both face to face and via our digital platforms
- Sourcing new opportunities and referrer arrangements
- Leveraging off IMB’s Financial Health Checks, striving to provide the right products that suit member needs
- Writing home loans and managing the member experience from application through to settlement
- Working collaboratively with the broader retail network team and all departments.

About you:

- A collaborative leadership style with outstanding coaching skills and a passion to drive and develop an effective team
- A positive approach to sales and service with a strong focus in meeting customer's financial needs
- Skills in building referral sources, creating business opportunities and managing internal and external relationships
- Attention to detail and an understanding that policy, procedures, and compliance underpin day-to-day activities
- A proven track record in residential lending (home loans)
- Strong communication and interpersonal skills

About IMB

IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, competitive, and authentic banking that helps our members and communities be better off, and we’ve been doing so for over 144 years. An award-winning and growing organisation, we’ve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.

IMB benefits include:

- Great training and onboarding
- Genuine career pathways and opportunity to accelerate your skills and experience
- A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees
- Designated wellbeing days
- Friendly and professional team environment
- Product concessions
- Purchased leave options

How to Apply

To apply, follow the prompts. Applications will close 6th October 2025, but shortlisting will commence immediately, so don't delay in applying. For more information, reach out to James Armstrong, Regional Manager, at james.armstrong@imb.com.au. Please note, email applications are unable to be accepted.

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