Urgent Search First Nations Business Trainee

Kickstart Your Career with MEGT Position: First Nations Business Traineeship This is a contract opportunity: 12 months full-time | Paid Traineeship | Certificate III in Business Are you a motivated and customer-focused individual ready to start your professional journey in the world of finance and business? MEGT is partnering with NAB to offer an exciting 12-month First Nations Business Traineeship This program will give you the chance to learn the ins and outs of Business and Finance, while working towards a nationally recognised qualification. About NAB National Australia Bank (NAB) is one of Australia's largest financial institutions, helping customers with personal, business and corporate banking needs. NAB is committed to delivering exceptional customer service, supporting local communities, and creating meaningful career pathways. As part of this traineeship, you'll be joining a business that values learning, growth, and innovation. What You'll Do As a First Nations Business Trainee your duties will include (but not limited to): - Deliver exceptional customer service via phone, email and face to face - Engage in needs-based conversations and educating customers on several aspects of finance - Build Rapport and credibility with customers, Clearly articulate digital options available for customers, resolving initial enquiries and directing matters to internal stakeholders if required - Work in a busy call center environment answering calls, digital filing, data entry and maintaining internal database systems What We're Looking For - Strong communication skills and a professional phone manner - High attention to detail, ability to multitask and strong problem-solving skills - A team player who takes initiative, has an enthusiastic attitude, and is reliable and punctual - Previous customer service, admin/reception, or data entry experience (highly regarded) - Identify as Aboriginal and/or Torres Strait Islander (essential) - Ability to pass a National Police Check (essential) What's in it for You? - A full-time, paid traineeship with hands-on experience and learning - Ongoing coaching, mentoring and access to NAB's professional development resources - A pathway into a long-term career within the business and finance sector, with opportunities to move into roles such as Business Associate, Relationship Associate, or even Business Banker - Access to NAB's online learning portal and voluntary upskilling opportunities - A nationally recognised Certificate III in Business qualification Ready to launch your business/finance career? Interested? Click "Apply Now" or contact Nat: nataliemurphy@megt.com.au for more information or visit https://www.megt.com.au/jobs This is an Aboriginal and Torres Strait Islander Identified role. This is a program to improve the under-representation of Aboriginal and Torres Strait Islander people in this industry and is an equal opportunity measure under section 105 of the Anti-Discrimination Act 1991. Only applications from Aboriginal people and/or Torres Strait Islander people will be considered for this role At MEGT, we enable people to start their careers through Apprenticeships and Traineeships and support large and small businesses to recruit, train and grow careers. Our purpose is to provide life changing, lifelong learning and employment solutions for all. We invite you to be part of our story. Consent as an applicant to receive any marketing information related to other MEGT employment and education services offerings. MEGT is committed to being a Child Safe Organisation and an Equal Opportunity Employer. We have zero tolerance of racism, discrimination, harm, or abuse. We have a culture that values safety, diversity, and inclusion and encourage all qualified applicants, including minorities, genders, protected veterans, Aboriginal and Torres Strait Islander peoples and individuals with disabilities are encouraged to apply. #J-18808-Ljbffr