Scheduler - Home Care

- Come & join one of WA's largest aged care providers
- NFP salary packing - $18,550

At Southern Cross Care WA we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.

Southern Cross Care WA is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be.

About the role and where you will be working:

Our Home Care team is on the lookout for timekeeper/scheduler for our Perth Metro Home Care (working from home and Rivervale office).

This role assists with planning Home care service delivery and responding to changes in staff availability / absences so we can avoid service cancellation. Your quick thinking and problem-solving skills will ensure we can continue to deliver our services to clients.

This is a fixed term role with the potential to go permanent.

We’ll be asking you to:

- Oversee verification of timesheets
- Assist with incoming and outbound calls
- Plan schedules that meet client needs as required
- Understand the importance of both our clients’ needs
- Provide excellent customer service to all stakeholders
- Respond quickly to problems & be prepared for the unexpected

Your role is very important to us – effective planning, timekeeping and scheduling means we can continue to meet accreditation requirements and look after our clients.

About you:

The ideal candidate will have experience using Sandwai Scheduling or a similar scheduling/rostering software. You should enjoy tackling problems, working with a diverse group of people and love a challenge. You have an understanding of the importance of delivering services, excellent communication skills and knowledge of the industry.

Our team is here to train, support and ensure your success in role. We’re hoping you’ll be a quick learner, strong attention to detail, easily able to pick up new systems and processes and have experience in a similar position previously.

Important to us also is that you are happy to have a laugh, enjoy sharing food and love pitching in to help out the team.

Working with us:

At Southern Cross Care WA, we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:

- Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
- Corporate Health Insurance
- Free employee assistance program
- A diverse range of services which allows professional development and growth
- Annual leave starting at 4 weeks
- Carers/personal leave
- Service Awards for long standing employees
- Flexible working environment

How to apply:

To express your interest, please apply with an up-to-date resume, and a cover letter outlining your experience / suitability.

Kindly note, if your application progresses to an interview, we’ll be asking for:

- National Police Clearance - current within 6 months (or evidence of application)
- Immunisation record (Flu & COVID19)

About us:

Established over 50 years ago, Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;

Listen, Act, Do not give up, Work as one.

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group.

Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.

For more information on the services, we provide visit: scrosswa.org.au

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