Residential Support Worker

7 days ago


Bunbury, Australia MercyCare Full time

Residential Support Worker - Family Domestic Violence

Community, Family and Children Services | Social/Welfare

When you join MercyCare, you join something bigger. A communityof staff that make a difference at the heart of the community. As aleading Western Australian not-for-profit provider, we supportpeople throughout life’s journey. We invest in our people bybuilding rewarding careers, offering training and developmentopportunities and a values-driven culture where our people canbelong and thrive.

About the role

Make a significant impact, creating a sense of safety andbelonging for women and children seeking refuge from Family andDomestic Violence (FDV). We are currently seeking passionate andexperienced Residential Support Worker to provide a safe, secureand welcoming environment to clients accessing our Broome basedFamily Domestic Violence Refuge. We have multiple rostersavailable, including casual, part-time and full-timeopportunities.

Reporting to the Refuge Coordinator, you will provide crucialday-to-day care as part of a therapeutic support team providingemotional support and building resilience to those who come toheal.

About you

To ensure a safe and supportive environment for womenexperiencing FDV, we are seeking female staff only for this role.This is essential to maintain a space where women can feelcomfortable, understood, and free from potential power imbalancesor trauma, allowing them to receive the support they need.

You’re all about the safety and wellbeing of others andhave substantial relevant experience working with clients acrossdiverse cultures who are considered at risk and/or present withcomplex issues in a residential setting. We are looking for apassionate, caring and resilient individual who has the ability,sensitivity and discretion to work effectively in an often-emotiveenvironment who has:

- Certificate III in Community Services or equivalent(desirable)
- Demonstrated knowledge and understanding of issues relatedto people who have experienced trauma, attachment andrelationship difficulties.
- Demonstrated ability to be innovative, flexible, reliableand work autonomously
- Demonstrates and understands relevant regulatory proceduresin identifying hazards, reporting risk and/or compliancerelated issues
- Working with Children Check (WWCC)
- National Police Clearance (obtained within the last sixmonths)
- Driver’s Licence

About the benefits

In addition to the not for profitSalary Packaging options, you will also enjoy:

- Career Pathways, Professional Development and Training
- Comprehensive Wellbeing Program including discounted healthinsurance, free flu vaccinations and skin checks

To Apply

Click “Apply Now” to visit our website and apply.Applications close on 26 th November 2025but apply soon as we will progress recruitmentearlier if the right match is found.

With our 175-year legacyextending back to the Catholic Sisters of Mercy, today we standproud to make a positive difference in our local communities. Welive by our values – respect, integrity, compassion, justice,excellence, and courage.

We are committed toand protecting children, young people and the vulnerable. We inviteapplications from people from all walks of life, includingAboriginal and Torres Strait Islander people, and those fromdiverse ages, cultures, faiths, abilities, gender andsexuality.

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